Aria Boutique Apartments Farneti

Disappointing experience despite a decent location and cleanliness I stayed at Aria Boutique Apartments Farneti from May 1 to 3, 2025. While the location was convenient and the apartment itself was clean, the overall experience was extremely frustrating due to a major issue: there was no hot water during the entire stay. We were told upon arrival that the hot water was down and, due to the public holiday, it would take a day to fix. The staff mentioned that compensation would be discussed if it wasn’t resolved by the next day. Unfortunately, even by the time we checked out, the issue remained unresolved. I had to shower in cold water throughout the stay, which contributed to me getting a cold and worsening my hay fever — it made the entire trip very uncomfortable. The cleaner we met was kind and clearly doing her best, but she couldn’t help with the water problem. What made things worse was the lack of follow-up: no one was at the office on Saturday when we checked out, and my messages via WhatsApp were never answered. I contacted Trip.com, but the hotel denied any responsibility and ignored the situation entirely. It’s disappointing that a hospitality business would handle such a basic issue — and its aftermath — so poorly. I wouldn’t have written this review if they had at least responded or acknowledged the inconvenience. A decent stay ruined by poor management and lack of accountability.

Everything was great! The location was near to the central station but also a metro station so it was very easy to get around. The accommodation itself was clean, comfortable and a great base. Communication and service was also top notch. It does lack a few basics (shower gel/shampoo etc.) which is a bit of a pain and could probably be added as part of the cost for more convenience.

We had a very pleasant stay! The apartment was perfect, very clean! No remarks

Very clean and i love the hotel theme. It was close to the station “Lima” transportation is very good aswell.

優點：房間寬敞明亮舒適，衞生乾淨整潔，廚具餐具齊全，可以做飯，附近有地鐵公交出行也方便，配有洗衣機可以洗衣服，適合長期居住。 缺點：民宿方式經營，不是24小時服務，到點工作人員下班，有問題時得不到解決，我們到時發現空調壞了，即使告知工作人員也要由其通知工程人員維修，恰好是週日沒人來，30多度高温僅靠一把功率不高的風扇降温，難受，第二天不得不退房。設施及服務無法保障。

安靜，安全，交通方便，地理位置也好，員工熱情友善🥰