Hotel 22 Marzo

Molto buono. Il servizio alla reception è davvero buono, anche dopo essere usciti dal lavoro la sera, ti aiutano a fare il check-in.

We can NEVER FORGET a nightmare-like experience with this private hotel - Hotel 22 Marzo in Nov 2023. To make sure we could have a room to stay after a long exhausting trip, we booked 3 nights (November 6/7/8, 2023) by FULL PAYMENT in advance via *******. Due to an unexpected flight delay by Airline, we couldn’t check-in on the first night (Nov6) but the following day early morning around 8AM (Nov7). The hotel was notified of our request through ******* Message System from us around 10:30PM before the midnight. We clearly instructed the hotel to KEEP our booking for all nights because we already paid rooms off in advance. But to our big surprise, the hotel went quite crazy as below: • CANCEL our booking of whole 3 NIGHTS (even pre-paid) and sold out again immediately on day 1 (Nov 6) evening • NO-REFUND for all 3 NIGHTS • NOT ALLOWED for us to stay for the rest 2 nights, even after we arrived on the day 2 @8AM (Nov 7) • NO any negotiation on the room stay and refund to us • Engaged the local policy on-site to “friendly” force us to leave the hotel At first, we couldn’t figure out why the hotel treated us so rudely. Later from the policemen onsite, we learnt that there was a UEFA Champions League match, AC MILAN vs PSG on that day November 7 and all the hotels were extremely HOT. Obviously, the hotel took this ‘perfect’ opportunity to double earn the profit – one from our pre-payment and additional re-sale on that day. If that is the case and hotel’s intention, we would really feel disgusting, and don’t you? The argument with the hotel onsite started from daytime until being forced to leave by evening quite dark. We felt quite miserable and hopeless. Eventually we returned back to airport, sitting for the 2nd overnight in the airport and escaped from this city on the early morning of the following day, with all scheduled activities cancelled. Horrible experience with this Hotel 22 Marzo, which ruined our vacation schedule and increased our travel cost very significantly.

This is definitely a budget hotel. Came here with a friend over summer as it was the cheapest option we could find. We were not greeted with a very warm welcome. Staff do not speak good English and management came across as a little rude and intimidating which I didn’t expect for two girls travelling together and having my father working in the hotel industry for 26 years… demanded a 100 deposit , then it was 50 then it was 25. The area it is situated in is very safe and quite nice with lots of upmarket bars /reastraunts.