Hotel Mikołajki Leisure & Spa - Destigo Hotels

Very nice impressions: nice hotel, beautifully located, spacious rooms, view of the lake, friendly service, delicious breakfasts. There is also a swimming pool and saunas. You can really relax.

The location of the hotel is good, but that's basically all that is good about it. The Staff is indifferent, they didn't manage to check us in in the afternoon on time. We needed to wait 35 min in spite of the fact, that's low season. After driving 500 km it's really nice to have the room ready. The only thing the receptionist managed was to say "Alo" when it was ready (the phrase when someone picks up the phone). That was "WoW" indeed. The planing of the hotel building is somewhat impractical - the reception desk is situated some 300 m away from the rooms, connected via a long tunnel. If you come here for a one night with no luggage, it's okay, but if you carry your kid's stuff, then it's tricky. Parking lot is very tiny, on the street, and costs you around 20 euros per day - if it's a 5star hotel, that fee is a bum fee, i.e. it reflects the cheap attitude of the hotel. It's a shame to ask to pay extra to drop your vehicle on the street with no roof, no garage, no valet service. It's funny. It's cheap. The spa area is tiny, small. The fitness room is a joke. The food is nth special, a standard 4 star choice. The overall concept of this hotel is that it is very far away from 9.2 rating on ***********, it's also not reflecting the minimum standard of 5 star. In my opinion, it's very risky to book your time in 5 star hotels not belonging to the well established chains of hotels in Poland.

What a disappointment! The hotel has 5-stars but it’s worth a maximum of 3. Even some 3-stars hotels are way better… The hotel sees itself as a “luxury” spot. But the luxury is far from present. The only magnificent that the hotel offers is the location and the view. The negatives: * There is no coffee machine (nespresso or similar) in the “premium” room. The hotel told us, that this is only for the appartement-rooms. * Fitness or gym is suited for 2 people max. It’s far from well equipped and to call that a gym is really offending. It’s more like a place where you can do some exercises on your own. GOOD TO KNOW: it opens from 9-21, but it has to be opened by the staff, you can’t enter by yourself. * We didn’t received any bathroom amenities, and the products in the shower were of low quality. * The room is outdated. * Our shower was broken - it was coming out of the wall. Terrible. * The breakfast is great, but there are no fresh squeezed juices * Breakfast roomservice: extra charging of something that already was included (juice) + no pepper/salt * THE STAFF is more than unfriendly, they are rude and are not eager to help. We felt awkward when saying that our shower was broken. The pluses: * There is an ironingboard and an iron in the room. * the view is amazing and calming. * We received a bottle of red wine: very nice gesture! * Airconditioning: quiet and good working! * The beds are comfortable, but the hotel offers ONLY single beds - you can put them together to create a “double bed effect”. We are not planning to go back to the hotel or recommend it to any of our friends. There are so much better options compared to other hotels is the Mazurien area (price-quality).

It was 3rd visit; great as always; unique view from big room on lake Mikołajki; excellent breakfast and dinner with a big choise of meals; swimming pool, many saunas and parking in price; welcome wine

Hotel zdecydowanie nie jest przeznaczony na wypoczynek z dziećmi. Basen to mini sadzaweczka gdzie każdy o każdego się ociera bo tak mały jest, basen dla dzieci natomiast ma wielkość ( nie głębokość) niecki do mycia stóp. Pokoje designerskie aczkolwiek widać że zarządcy nie panują nad wszystkim. Zaczynając od początku: W recepcji spędziliśmy prawie 45 minut czekając na zameldowanie, co w przypadku hotelu pięciogwiazdkowego jest karygodne. Panie w recepcji to świeżo zatrudniona kadra która niewiele wie, sprzeczne informacje przekazywane nam telefonicznie jaki fizycznie będąc już na miejscu dotyczące pór posiłków. Obiadokolacja w horrendalnej cenie 130 zł za osobę dorosłą i 104 za dziecko, a do wyboru raptem cztery Dania z chłodnych bemarów. Dla dzieci na obiadokolację nie było nic poza kanapkami. Śniadania standardowe ale wszystko chłodne. Do sali zabaw w spokoju idzie się około 10 minut co już powoduje frustrację u dzieci.

Dobry hotel na weekendowy wypad. Przy śniadaniach rzuca się w oczy zbyt mała ilośc osób obsługi do ilości gości. Jasne wiadomo, że bywaliśmy w godzinach śniadaniowego szczytu, ale i wtedy powinno być wystarczająco obsługi. NIestety to chyba problem większości hoteli w Polsce. Kręgielnia wymaga już modernizacji. Pobyt oceniamy na bardzo udany!!!