GRIDS Premium Hotel Kumamoto

This hotel have several convenience stores nearby. And a shopping mall near the car park. I rented a three bed room. At first, the humidity of the room is relatively high, and have an air-con water dropping issue. Being told that this issue is normally in Japan since it is a raining season, but the staff assist to offer another room. The second offer room air-con is in trouble, which is not cool even turned to 16 degree. At last, we were upgraded to the slightly larger room with three beds (the third bed is still a sofa bed). The room is so clean, two beds are in double bed, the tv could used for Netflix and YouTube. I would say the organise of the staff is in a satisfy level. The shower supplies are in Kose, the water pressure is relatively good among four hotels I’ve been stayed in Japan for this trip. But there are only 8 car parking in this hotels, with the first in first serve policy. So, we couldn’t managed to have a car parking although I’ve been told in the comment box by trip.com. However, they have some collaborated car parking suppliers nearby with a discount coupons. It’s not really convenient for you if you just stay for one night. But for me, it’s more than acceptable.

Great location!! Room is clean, access to the room via the lift is highly secure. Highly recommended this hotel.

Can't really find a fault with this hotel. The room was perfect. Nice and clean. Comfortable bed. The room had a humidifier machine. The staff were very nice to deal with and welcoming. The location was spot on. I'd stay here again most definitely

Convenient location! Need to walk about 5-10mins from the tram stop but it’s very bearable in Oct as the weather was cooling. Room is not very big - standard Japanese hotel but it has everything needed. Microwave is shared at the hotel lobby and they have tea and snacks at level 2 of the hotel.

The location is excellent! 5 minutes walk to the center!

Short stay for a night. Room was small. We didn’t have a good experience as we need to change the room and only manage to settle down at third time because the air con was leaking. A lot of variety for breakfast.