Onsen Papawaqa

Facilities looked a little tired, buffet spread not extensive and pretty mediocre. Onsen was the only saving grace. Glass and wood structure not great for winter!

My recent stay at Onsen Papawaqa Hotel in Miaoli left much to be desired. While the location offers potential, several aspects fell short of expectations. The room condition differed noticeably from the images provided, showing signs of age and wear. The so-called “onsen” experience was basic, offering little more than a hot water soak. The dining options were adequate but unremarkable. However, the most disappointing aspect was the customer service. Staffs interactions often lacked warmth and attentiveness, which significantly impacted the overall experience. Considering the price point, the value for money was questionable. While some travelers might find the hotel suitable for a brief stay, those seeking a authentic onsen experience or high-quality service may want to explore other options in the area. As with any accommodations, personal preferences vary, and guests are encourages to research thoroughly before booking. Last note, they offer free bottle of infusing oil for 5-stars google review, guess that how the price come about.

Wow this was the best hotel I've ever stayed in, I would 100% revisit this hotel for the amazing hot springs and stunning rooms.

Awesome Travel

Was allocated a room that’s near to the road side. This road divides the hotel lobby and some of the rooms on the next building. a little noisy esp when motorcycle passes. Food wise the hotel doesn’t serve lunch which is very unique. So for lunch you have to venture to nearby eating houses or perhaps 7 Eleven convenience shop. Room is clean and service is good.

Very enjoyable and great service.