Holiday Inn Express Miami Airport-Blue Lagoon Area, an IHG Hotel

The service is horrible. Staff training is an big big issue. Snack on the front desk is the first ever experience in my entire 40 years of traveling. Shuttle bus service is a chaos. The worst part is the manager ordered me to leave when the travel agent made a mistake, no confirmation to send to the hotel. Still, too many issues yet to mention!

Average breakfast. But great cinamon rolls one day. Very silent room. Unbelievable but true even it is close to airport and highway

Excellent value. Close to the airport, yet no airplane noise. Highly recommend.

Very big room with a mini living room area. Room is cosy and bathroom spacious too. Not sure if it's because I got the corner room, but it's pretty quiet too. Nothing much nearby so wouldn't say it's the best location unless you drive or rent a car.

The hotel is clean and the bed is comfortable. However the facilities are outdated, such as the slipping in door key, inserting coins for laundry and the slow- flowing from the shower. The worst part was the breakfast, not only no change for the two days we stayed but also tasted worst than the holiday inn express that I stayed a few days ago in Tampa

Location: The hotel is conveniently located near the airport, but it actually takes a 20-minute detour by car to get there. It's not easy to find because they changed their name to Holiday Inn Express without any clear notification. Breakfast: The breakfast area was under renovation, so breakfast had to be taken in the lobby area between 7:00 AM and 11:00 AM on the first day, then it changed to 7:00 AM to 10:00 AM without any notice. The breakfast options were limited: eggs, steak-like items that resembled cardboard, milk cartons, juice, coffee, and bread. Dining Options: There are no dining options at the hotel. You have to take an Uber or use Uber Eats to get food, as there are no nearby restaurants, just other hotels. The ongoing renovations meant no restaurant or bar was available on-site. Rooms: The rooms are spacious and I loved the sitting area. There are two TVs in the room, and the bathroom is perfect. However, like many American hotels, there were no toothbrush options and no hand showers. Staff: The staff were very professional and kind. I appreciated not having to present a credit card since everything was paid online. Wi-Fi: The Wi-Fi was good, but you have to re-enter the code every day. Overall, the Cambria Hotel (now Holiday Inn Express) has its advantages, especially with room size and staff professionalism, but there are significant inconveniences due to the renovations and lack of dining options.

Amazing

I like the hotel very clean and friendly staff with free shuttle to the hotel and near public transportation

El servicio del personal del hotel fue excelente. El gym tiene buen equipo para usarlo con gusto. El parking es gratuito, Excelente. Las habitaciones del hotel tambien me gustaron mucho, excelente. La piscina estaba en mantenimiento. Aunque el desayuno estaba incluido en la tarifa, no tuve la oportunidad de degustarlo, no puedo dar opinion. El hotel tiene un ambiente agradable y esta justo a la orilla de un lago, es muy agradable.