Recensioni su La Flora by LuxUrban

Risposta dalla struttura: Thank you for sharing your feedback regarding your recent stay at La Flora Hotel. We appreciate your candid review and are glad that you found our location to be convenient and our rates affordable, especially in comparison to Miami prices. We apologize for any inconvenience you experienced during your stay. Your observations about room cleaning and amenities are noted, and we're sorry that your expectations weren't met in these aspects. We strive to provide a comfortable and clean environment for our guests, and we're sorry that we fell short on this occasion. We're aware that noise can be a challenge in certain city locations, and we apologize for any disturbance caused by external noises, particularly the nearby nightlife. Your comfort is important to us, and we understand the impact noise can have on your overall experience. On a positive note, we're glad to hear that you found our staff to be friendly and accommodating. Providing excellent service is a priority, and we're pleased that our team left a positive impression. We value your feedback as it helps us improve our services and guest experience. If your future travels bring you back to the area, we hope to have the opportunity to provide you with a more satisfactory stay. Thank you for choosing La Flora Hotel and for sharing your insights with us. Your feedback is essential as we continually strive to enhance our offerings.

Risposta dalla struttura: We're delighted to hear about your positive experience at La Flora Hotel! It's fantastic that the hotel's convenient location behind Ocean Drive added to your overall satisfaction. We're also glad to know that you had a great interaction with Michael and found the staff to be friendly and helpful. It's wonderful that you found the rooms to be spacious and quiet – a peaceful environment can truly enhance a stay. We're pleased to learn that the hotel provides towels for the beach, which adds convenience for guests looking to enjoy the nearby shore. Thank you for sharing your feedback, and we hope you had an enjoyable time during your stay at La Flora Hotel. If you're in the area again, we look forward to welcoming you back for another positive experience.

Risposta dalla struttura: Thank you for taking the time to share your positive experience following your recent stay at La Flora Hotel. We are thrilled to hear that you enjoyed your time with us and that our location and staff contributed to a memorable visit to South Beach. It brings us great joy to hear that Valentine and the rest of our team provided you with friendly and helpful service throughout your stay. We take great pride in delivering exceptional hospitality, and we will be sure to pass along your kind words to our staff. We are delighted that you found our location to be convenient and that you were able to explore South Beach without breaking the bank. Providing affordable accommodations without compromising on quality is important to us, and we are pleased to hear that this resonated with you. Thank you for recommending La Flora Hotel to others seeking to experience South Beach. Your recommendation means the world to us, and we look forward to welcoming you back for another fantastic stay in the future. If you have any further feedback or if there is anything else we can do to enhance your future visits, please do not hesitate to reach out to us directly.

Risposta dalla struttura: Thank you for sharing your feedback regarding your recent stay at La Flora Hotel. We sincerely apologize for the inconvenience and dissatisfaction you experienced during your time with us. We regret that you encountered issues with the TV remote and that our team was unable to resolve the matter promptly. Providing seamless and comfortable experiences for our guests is our top priority, and we apologize for falling short in this instance. Additionally, we apologize for any interaction with our staff that did not meet your expectations. We strive to provide friendly and attentive service to all our guests, and we regret any lapses in hospitality you may have experienced. We understand the frustration caused by the noise from the nearby laundry room, and we apologize for any disturbance this may have caused during your stay. Your feedback is valuable, and we will explore ways to minimize noise disruptions in the future. We appreciate your feedback as it helps us identify areas for improvement, and we hope to have the opportunity to regain your trust and welcome you back for a more enjoyable experience in the future. If you have any further concerns or if there is anything else we can do to assist you, please do not hesitate to contact us directly.

Risposta dalla struttura: Dear qianao440, Thank you so much for your fantastic review! We're thrilled to hear that Michael provided such excellent service and made your stay memorable with his helpful advice. It's wonderful to know that you found our rooms comfortable and spacious, and our location convenient for your needs. We truly appreciate your kind words and are delighted that you consider us a gem worth returning to. We'll be here to welcome you back with open arms whenever you're ready! Warm regards,