Monte Carlo by Miami Vacations

Greeting was very terrible. Did not welcoming me as a guest in their own home. Told me to just sign papers and didn’t even explain to me what I was signing. Room temperature kept getting hot and it was suppose to be 72• cool but left out and came back room was at **•. I did like the gym and hot tub. Late nights coming in workers were just sitting around and no one was at the desk. Phones also didn’t work to contact front desk and also no room services lever came around to clean or offered anything needed.

Nice vacation location for families. Restaurants, drug store and grocery store nearby. Hotel is on the beach. Balcony has nice side view of the ocean. Thoroughly enjoyed our stay.

Property personnel were excellent. Front desk and valet were very helpful and very personable.

The property and rooms were very nice. I had the full ocean view room and it was beautiful. I did find a good bit of some small bugs some alive and some dead. I feel they should bomb the units on occasions. Very homey vibe which I liked. Minus the bugs, I would still stay here again. I do wish they had faster communication via email. In addition I asked for white wine in advance and I got red. I had the VIP option and I was unable to fully use which was disappointing. I never even opened the red wine.

The hotel room pictures were misleading. The room was advertised as having a partial sea view, but the reality was quite different. Instead of the beautiful view shown in the pictures, we faced the building next door throughout our stay. If you leaned over the balcony and looked to the right, you could catch a glimpse of the sea, but that was about it. I recommend the hotel to post the actual pictures of the room that the customer is booking to avoid confusion. The more significant problem was that the next-door neighbor's balcony was incredibly close to ours, which made the situation awkward. Imagine walking out on the balcony, and two people are staring at you, closer than a hug's distance. It was beyond uncomfortable. Every time we were there, they were there. We could hear their conversations, and they could hear ours. Privacy fence anyone? The hotel staff was something else! We were extremely dissatisfied with their service, they literally ruined the vacation. It wasn't just bad customer service, it was non-existent. I have received better customer service at international customs but no joking. Don’t get me wrong; we weren’t expecting them to have a heartfelt communication with us, but a smile, a welcome or a bye! Nothing! You just get stared down I swear I had better service at an international customs, but no joking I would not recommend this hotel, until at least they get better customer service so you don’t go to sleep thinking the front desk will blow the place up

This is one of the old original hotels built in North Miami Beach during the late 1940s. It has been updated nicely and was pleasant to stay in. There are restaurants and a grocery store close by and it sits on the pedestrian walk along the beach. The location utilized modern security measures for entry and elevator access to the residential floors. I would stay here again.

This place is a paradise on earth. We enjoyed every second spent here. The apartment was huge with two smart TVs, a balcony, and all kitchen appliances. The hotel is clean, featuring two amazing pools—one large and great for swimming, and the other smaller one right next to a hot tub for cooling off. The only downside is that the area around the hotel doesn't offer many food options. However, our room was so nice that we didn't really want to go out much. I usually don’t like to go to the same place twice but I will definitely go to this place again.

No breakfast No regular TV channels, you need to pay TV program

Monte Carlo is a very nice apartment style vacation property and I would stay there again on off season