Fairwind Hotel Miami

Bellissimo hotel con camere spaziose e pulite. Il personale dell'hotel era molto cordiale all'arrivo. Tuttavia, non avrebbero effettuato il check-in anticipato e si è verificato un incidente in cui tutti i bagagli dei miei amici sono scomparsi a causa del fatto che il personale dell'hotel ha cambiato stanza per lei mentre eravamo via. Ci è voluta più di un'ora e mezza per individuare quale membro del personale si fosse spostato e dove avessero messo le sue cose perché c'era un cambio di turno e la mancanza di una comunicazione adeguata. Inoltre, tieni presente che le stanze con "accesso privato al patio sul tetto" in realtà non sono private e facilmente accessibili da altre stanze perché abbiamo rubato numerosi oggetti come una borsa e un altoparlante Bluetooth. Dopo una notte di preoccupazioni, abbiamo finalmente parlato con la sicurezza al mattino quando sono arrivati solo per sentirci dire che ci sono telecamere in tutto l'hotel ma non lì e non c'era niente che potessero fare se non scambiare la sua stanza.

excellent location , big rooms , and pretty friendly staff will come back

Our friend’s room smelled so bad of bug spray or moth balls you could taste it. The elevator didn’t work so with the big bags we had to go down a flight of stairs. Front desk girl was very nice. We heard fights between staff twice while we were there.

The restaurant in the open patio beside the hotel blasts loud music during much of the day, including late into the evening, which was clearly audible in our room. When we checked in, we were informed that the elevator in our portion of the building was down, requiring us to take a different elevator and use the fire stairs to access our floor. This was not a problem for me and my companion; we are both-able bodied. But the staff did not apologize or ask if this posed a physical difficulty for us. For some guests this might have been a serious barrier. The rooftop pool is not heated (or at least, not while we were there) and the bartender at the pool starts blasting loud music at 10am. destroying any opportunity for tranquil relaxation for most of the day. The A/C in our room was very loud and ineffective at keeping the space cool. We had two beds in our room, but only one had easy access to electrical outlets near the bedside table. On the other side, we had to move a heavy piece of furniture in order to just barely gain access to a wall outlet. Our room was spacious but lacked adequate furniture -- there was no desk for working, and only a single flimsy director-style chair. The place was clean and the location is great (aside from the noise pollution), but I would not recommend staying here.

Hotel staff was great. Very pleasant and informative. Elevator only went to 3rd floor so had carry luggage from the 3rd to our room on 5th floor. Music is loud and starts early around 10am. That might be a problem for some or others might enjoy that. Location was amazing! Seemed like we never had to walk more than a block or two the whole trip.

Worst hotel ever! EXtremely rude management., Didnt solve any issues with two different rooms then decided to call the police on me! Literally go anywhere else

Bedroom was dirty hair balls in shower beds were old and nasty rooms had a pungent smell of mold

Worst hotel I've stayed in. The rooms were very small. No safety deposit boxes in rooms.Hot water constantly running out. Hallways carpet very filthy. Elevator doesn’t work. No ventilation in bathroom (No window or extractor fan) leaving the bathroom misty after taking a shower and leaving it smelly after using the loo. The women at the front desk was not very nice, refused to escalate the situation to her manager states “I am sorry it’s our policy we can’t issued a refund”. I could go on but I’m not going to waste anymore time on a company that doesn’t care and rip off customers of their hard earned money.

The location was good but the poor sound intonation made this an extremely noisy spot. The beds and pillows were also quite uncomfortable. Likely wouldn’t stay here again.