Townhouse Hotel by LuxUrban, Trademark Collection by Wyndham

+ Very clean room, helpful staff, centrally located - no fridge or microwave in room

Buyer beware. It is very close to the beach and that is the only redeeming quality. Other than that the hotel is moldy and our shower curtain was a foot too short for the shower. So our bathroom had standing water in it the entire stay. Visible mold and signs of water damage all around the room. Furniture is cheap and flimsy. Room is barren - no glasses, fridge, microwave and the hotel doesn’t even have a vending machine. You can get a stale bagel from 7-10 each morning. Our television didn’t work the entire stay and it was an overall uncomfortable and gross hotel. Towels were never clean. When we went to check out we almost missed our Uber because the front desk agent was no where to be found. A “friend” of his was sitting around the lobby and told us he was in the bathroom. Also, our room was cleaned between 3pm and 4pm each day making it awkward to come back from the beach and get ready for dinner.

We flew in from Europe and stayed 4 nights before heading to Orlando. The guy who checked us in was uninterested and was either stoned or somewhere else….. The room was very basic, no coffee machine etc but did have an iron, nice comfy bed and space, in the morning I went down to get a coffee that they supply in the lobby, no milk or creamer available and unless you drink black tea or coffee it was a waste of time,on the 3rd day they got creamers. On the second morning we left to go for a long walk and when we returned back we noticed our room door was open, the maid had cleaned the room and not pulled the door closed, so anyone walking past would have noticed it still open, this is alarming especially as anyone can walk in and go up in the lift. We reported it to reception who said oh ok 🤷‍♂️, she just seemed uninterested in what I had to say. The rooftop was closed apparently due to refurbishments, but if the sign was anything to go by it had been their for months. Now I know these hotels are like franchises but I expect more from a property using the Wyndham name….. Only good thing about this hotel was the location to the beach and shops and restaurants. Being travel agents I would certainly not recommend this hotel at its current conditions, train staff better, more room amenities and stop people smoking **** at your entrance.

Great location, newly renovated, clean rooms, friendly staff. I was in Miami Beach for a trade show at the Convention Center. I would stay here again. Problem with an electrical outlet was addressed quickly. Only drawback was no coffee maker in the room, although not a problem to go to the lobby or a coffee place across the street.