Hotel in zona Rincon del Pedregal, Città del Messico

Love it - the hotel is close to the metro a few stops away from the central square. Rooms are clean, spacious and well appointed. Even so it is next to big road the sound proofing is good and you can sleep well. Room service is great too. No doubt I pick it again, if I come to CDMX.

Friendly door guys and the location is fantastic. Although I took Uber the public bus stops right in front. Plus it's not too far far the airport. If you need a hotel with great value then Benidorm it is. It's a not a 5 star but I'd stay there again. The only complaint I have is the pizza from the restaurant below. Not good at all.

La camera era grande e confortevole. La piscina era piccola, ma pulita e ben tenuta. Il personale era sempre molto piacevole e utile. La posizione è a pochi centri, negozi e la metropolitana è a 5 minuti a piedi. La zona si è sentita molto sicura come si è vicino a alcune ambasciate. L’unica cosa che non era grande era l’ascensore. Era estremamente lenta, dovevi sempre spingere sia su che giù per arrivare al suo pavimento. Quindi, per la maggior parte delle volte, andava a scendere. E mi sono bloccato nell’ascensore una volta con qualche altro. Ci hanno fatto entrare in contatto con noi piuttosto rapidamente, e spero che il loro nuovo ascensore sarà operativo presto.

Tutto era perfetto, parcheggio gratuito, buon check in e out, camera molto grande, anche il bagno! In cima ! Pulito e moderno Due camere da letto utilizzate durante due soggiorni 211 e 205 In cima

For almost two years I have been staying at this hotel. Centrally it is in a good place. It's within walking distance to a greak bakery across the street, a coffee shop half a block, an Oxxo one block and some good restaurants all within walking distance. The bellmen are great and pretty friendly with one remembering me because I leave a coffee maker for my personal use. Front desk pwople are usually pretty friendly and professional. The outside of the property and parking area are well kept and clean. There is free parking on site for guests. The rooms are very clean an well stocked with free water daily, good towels and clean bedding. I've found housekeeping very friendly. Theres one housekeeper, an older lady whos very sweet about stocking the room and any extras needed. I'll be sure to get her name when Im back in Sept. There are a few misses though. And this isnt meant to slam the hotel just some ideas to make it even better. The mattresses can be harder than most I've slept on traveling. I think this is a México thing as Ive stayed at other properties around the country and theyve all had hard mattresses. It would be nice if there was a loyalty program to encourage repeat stays. There's no coffee pot/maker. Like I said before I bought a coffee maker and leave it for my use when I stay. Providing even a one cup maker would be great. One last thing to make the room great, an iron and iron board. A lot of my shirts need to be ironed. I could buy the stuff and leave it but that might be a bit much. So now I bring a small steamer with me and it works well. Despite the small things listed, as long as staff are friendly and rooms and property are well equipped and clean I will continue to stay here.

L'hotel è molto buono, ma c'è qualcosa di vecchio nella stanza, e sarebbe meglio se la manutenzione fosse stata effettuata.

Stayed 7 nights with my partner at this wonderful hotel, which is centrally located (10 minute walk to the main Zocalo square with lots of shopping nearby) and has a very good bar/restaurant on-site. The rooms are new with firm beds, thick towels and linens, a hot shower, daily maid service, a medium-sized safe that can hold a tablet, good climate control, and a Nespresso coffee machine. A filtered water dispenser to refill water bottles is quite the advantage in the lobby. The gym on the 2nd floor is modern with very usable equipment, and is located next to an outdoor terrace. The breakfast buffet was very good with several choices. Antonio and Nayla provided excellent customer service during breakfast, and Antonio also alerted me to breakfast options that were healthier for my sensitive stomach. The lobby staff were very friendly and helpful. Overall, I rate this hotel an 8 or 9 out of 10 and would definitely stay here again. That being said, I would like to offer some suggestions to Novotel to make the hotel room a bit better for travelers. This new, minimal hotel room concept means that there are no dresser drawers for storing clothing, and there’s only one spot in the hanging metal “closet” for storing one suitcase - the other person must put their suitcase on the floor . One must live out of their suitcase during the entire stay, which is very annoying. This can easily be remedied by having more hangers (10 instead of 5?) in the closet, and having one or two folding luggage racks available. Also, another side table is needed beside the bed, since there’s only one. The person sleeping on the left side of the bed must put their water, glasses, phone, etc. on the floor, since there’s no side table, or place their items far away on the desk. Also, the thick towels keep falling off the three very lame wooden towel “knobs”. These knobs need to be replaced or extended outward in order to be able to hold a load. I would hang up my wet towel and it would immediately fall onto the floor. We fought with this the entire week. The hotel would save a lot of money by not having to wash towels every day that have fallen onto the floor. Additionally, perhaps for an upcharge, a small refrigerator could be placed in the room. These minor issues did not affect our overall satisfaction of this hotel.

La scena della città è davvero incantevole. Seduto alla finestra, la piazza costituzionale della piazza è piena di occhi e il caldo festival della morte è innocuo.Anche se è anche un vecchio edificio, l'interno è ben mantenuto.Il ristorante al piano superiore è buono per la colazione, e il caffè al primo piano può anche fornire una cena semplice. L'unica carenza è la stanza di rotazione, che è il ristorante al piano superiore, e ha iniziato a farsi cadere in un cappello di scarpe più di sette al mattino.

Nos hemos quedado en varias ocasiones cuando venimos a CDMX. Normalmente bien, detalles pero cosas normales. Llegamos en esta ocasión, nos tocó una habitación remodelada pero hubo ruido toda la noche, como si arrastraran cosas, o estuvieran trabajando, además, en el muro de la habitación se oye un sonido extraño, se marcó a las 4 de la mañana a recepción y nos dijeron que la habitación de a un lado estaba vacía y que era imposible que hubiera ruido, que no podían ayudar. Ni siquiera lo vinieron a revisar o algo. No pudimos dormir en toda la noche. El ruido del muro continúa.

Excelente servicio por parte de todo el Staff del hotel, la recepcionista muy atenta y en todo momento dando los detalles sobre nuestro alojamiento, el desayuno incluido muy rico y sobre todo el trato del Sr. Armando que fue excelente en todo momento, muy amable, atento y servicial, gracias a personas cómo él, hacen la estancia muy amena, recomiendo muchísimo Hotel City Express La Villa!