Hilton Mexico City Airport

Recensioni su Hilton Mexico City Airport

Hilton Mexico City Airport

International Mexico City Airport, Mexico City, Federal District, 15260, MexicoDettagli hotel
Hilton Mexico City Airport
Hilton Mexico City AirportHilton Mexico City AirportHilton Mexico City Airport
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1 notte

Recensioni degli ospiti

4.2/5
Molto buono
57 recensione
Recensioni verificate
Ubicazione4.3
Strutture e servizi4.1
Servizio4.2
Pulizia4.2
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Tutte le recensioni(57)
Recensioni positive(53)
Recensioni con foto/video(9)
Trasporti comodi(9)
Vicino all'aeroporto(8)
Posizione conveniente(7)
Ottimo servizio(6)
Pulito e ordinato(5)
Soggiorno meraviglioso!(5)
Recensioni negative(4)
Utente ospite
Camera King
Soggiorno: lug 2024
Lavoro
13 recensione
5.0/5
Eccezionale
Pubblicata: 17 lug 2024
Located inside terminal 1, Hilton hotel at Mexico City airport is agreed choice for travelers. The rooms are great. Hotel restaurant offers delicious meals
Traduci
Risposta dalla struttura: Hello,Thank you for staying at Hilton Mexico City Airport and for taking a moment to share your very valuable thoughts with us. I am glad to hear that you had a great experience and enjoyed our rooms, as well as the quality of our food. For us, it has been a pleasure to host you and we will be more than happy to welcome you back anytime.Sincerely,Jazmín CalzadaFront Office Manager
Juan carlos
Camera con 2 letti matrimoniali
Soggiorno: feb 2024
Viaggio con amici
15 recensione
3.2/5
Pubblicata: 6 mar 2024
I booked the hotel just for the location. But to get to the hotel the elevators didn’t work, too expensive to get that kind of service
Traduci
Risposta dalla struttura: Hello Juan Carlos,Thank you for taking a moment to share your feedback regarding your experience at Hilton Mexico City Airport. I am sorry that you experienced inconveniences during your visit with the elevators that connect the terminal with our facilities. We are working with the corresponding airport authorities to replace them and improve our guests experience.We hope to have the opportunity to welcome you back and make it right.Sincerely,Jazmín CalzadaFront Office Manager
Jean G
Camera King
Soggiorno: mag 2024
Lavoro
19 recensione
4.7/5
Fantastico
Pubblicata: 20 mag 2024
Hôtel in a good position inside the airport. A little bit expensive
Traduci
Risposta dalla struttura: Hello Jean,Thank you for taking a moment to review your experience at Hilton Mexico City Airport. I am glad to haar that our location inside the airport was of your liking and that you had overall a good experience. Your feedback is very valuable for us, in order to keep improving our service and provide our guests the best experience.We hope to welcome you back soon.Sincerely,Jazmín CalzadaFront Office ManagerSincerely,Jazmín CalzadaFront Office Manager
Utente ospite
Camera King
Soggiorno: mag 2023
Coppia
1 recensione
2.5/5
Pubblicata: 28 mag 2023
The ladies in reception have been treating us badly. Respectfully, they should take some customer service. A hotel like this, should not be allowing “hot water” to be cold in the shower, their TVs have their wifi network blocked so you can’t connect to apps like Netflix, and the gym is out of service.
Traduci
Risposta dalla struttura: Dear guest, thank you very much for taking the time to answer the survey, we highly appreciate your comments. Sincerely,Adolfo DíazGeneral Manager
Victor
Camera con 2 letti matrimoniali
Soggiorno: ago 2023
Famiglia
3 recensione
4.2/5
Molto buono
Pubblicata: 17 ago 2023
Very convenient location to catch an early morning flight. Just a few steps to check-in counters. Also parking lot access is very convenient to avoid the crowded airport hallway
Traduci
Risposta dalla struttura: Dear Victor,Thank you for taking a moment to share your valuable feedback with us regarding your past stay at Hilton Mexico City Airport. I am glad to hear that our location was easy for your travel needs and that you had overall a good experience. Your opinion is very important for us, in order to keep improving our service. We hope to welcome you back soon.Sincerely,Jazmín CalzadaQuality Assurance Manager
Jose Eduardo
Camera con 2 letti matrimoniali
Soggiorno: ott 2024
Lavoro
1 recensione
4.0/5
Molto buono
Pubblicata: 3 ott 2024
Good location
Traduci
Risposta dalla struttura: Dear guest, thank you very much for taking the time to answer the survey, we highly appreciate your comments. Sincerely,Adolfo DíazGeneral Manager
Utente ospite
Camera con 2 letti matrimoniali
Soggiorno: nov 2023
Altro
2 recensione
4.0/5
Molto buono
Pubblicata: 22 nov 2023
Lovely stay and relaxing environment
Traduci
Risposta dalla struttura: Hello,Thank you for being our guest and for taking the time to let us know that you had a lovely stay. Your opinion is very valuable for us, and allows us to keep providing you an unbeatable experience. We hope to welcome you back soon.Sincerely,Jazmín CalzadaQuality Assurance Manager
Nina around the world
Camera King
Soggiorno: set 2022
Coppia
7 recensione
3.7/5
Pubblicata: 5 set 2022
The carpet in my room had a mold smell which made my stay uncomfortable. But staff were very friendly and the service overall was good.
Traduci
Risposta dalla struttura: Dear guest, thank you very much for taking the time to answer the survey, we highly appreciate your comments. Sincerely,Adolfo DíazGeneral Manager
Utente ospite
Camera con 2 letti matrimoniali
Soggiorno: mag 2022
Solo
2 recensione
4.2/5
Molto buono
Pubblicata: 17 mag 2022
one of the elevator was not working when arrived, service repair was undergoing. Service was good overall
Traduci
Risposta dalla struttura: Dear guest, thank you very much for taking the time to answer the survey, we highly appreciate your comments. Sincerely,Adolfo DíazGeneral Manager
Austin Dominguez
Camera King
Soggiorno: set 2022
Solo
6 recensione
3.7/5
Pubblicata: 30 set 2022
Not that good
Traduci
Risposta dalla struttura: Dear guest, thank you very much for taking the time to answer the survey, we highly appreciate your comments. Sincerely,Adolfo DíazGeneral Manager
kelvin0512
Camera King
Soggiorno: ago 2024
Coppia
30 recensione
4.0/5
Molto buono
Pubblicata: 21 set 2024
早班機選擇這裏。在客運大樓裏面，感謝前面客户評論，知道這個位置有點難找。Uber導航在客運大樓門口，下來以後竟然沒有找到，後來問了才知道，進客運大樓以後要抬頭看一下，自動扶梯上發有希爾頓幾個字，衹要進去以後馬上扶梯上去就是。酒店不錯，位置方便
Traduci
Risposta dalla struttura: Dear guest, thank you very much for taking the time to answer the survey, we highly appreciate your comments. Sincerely,Adolfo DíazGeneral Manager
Utente ospite
Camera Deluxe con 2 letti matrimoniali
Soggiorno: ago 2024
Lavoro
1 recensione
2.0/5
Pubblicata: 20 ago 2024
住過的最貴且最爛的Hilton, 沒有之一，房間很小，照明暗，房間對着裏面的院子不能開窗，隔音非常差，走道有人説話走路關門都很清晰，浴巾毛巾估計幾年沒換了很硬，沒有牙刷拖鞋，大堂很小，電梯兩部壞了一部，很慢一次衹能三個人，也就是機場近一個好處。
Traduci
Risposta dalla struttura: Dear guest, I am deeply sorry for all inconveniences you had during your staying. Thank you very much for taking the survey, all your comment will be taken care off to improve our service.Sincerely,Adolfo DíazGeneral Manager
Rico-Weng
Camera King
Soggiorno: nov 2024
Lavoro
23 recensione
5.0/5
Eccezionale
Pubblicata: 30 nov 2024
非常乾淨的大床房，也很安靜，下次還住
Traduci
Risposta dalla struttura: Dear guest, it is great news that you enjoyed your stay with us, thank you very much for letting us know!Sincerely,Adolfo DíazGeneral Manager
Utente ospite
Camera Deluxe King
Soggiorno: nov 2024
Lavoro
19 recensione
5.0/5
Eccezionale
Pubblicata: 2 dic 2024
首先，酒店地理位置很好，就在墨西哥城機場內部，走路5分鐘就到了。酒店隔音也很好，在機場內缺一點飛機飛行的聲音都沒有。美中不足的是: 酒店電梯一直有一步處於維修狀態，另外一步電梯衹能載3人，總是要等很久。
Traduci
Risposta dalla struttura: Dear guest, it is great news that you enjoyed your stay with us, thank you very much for letting us know!Sincerely,Adolfo DíazGeneral Manager
Utente ospite
Camera con 2 letti matrimoniali
Soggiorno: mag 2024
Lavoro
235 recensione
5.0/5
Eccezionale
Pubblicata: 17 giu 2024
因轉機需過夜，所以訂了這家酒店。雖然語言不是溝通的很順暢，好在服務人員很有耐心。服務人員熱情周到！有需要繼續關注！
Traduci
Risposta dalla struttura: Thank you for being our guest, and for taking a moment to review your recent experience with us. I am glad to hear that you had a perfect stay and enjoyed particularly the service that we provided you. Our guests satisfaction is vitally important for us and we work hard to share the light and warmth of our hospitality everyday.Come back soon, we will be delighted to see you again.Sincerely,Jazmín CalzadaFront Office Manager