ITC Grand Bharat, a Luxury Collection Retreat, Gurgaon, New Delhi Capital Region

Premium experience at the property The breakfast buffet, spa experience, fitness center and swimming pool are good Enjoyed the stay

Our recent stay at ITC Grand Bharat in a Deluxe Room with Terrace proved to be a retreat layered with indulgence and nuance. The interiors struck just the right balance between opulence and comfort subtle detailing, warm tones, and that distinct ITC grandeur that instantly sets the mood for a languid escape. A particularly delightful touch was the customised pillow embroidered with our names an elegant gesture that transformed the room from a hotel space into something personally ours. The private terrace and adjoining patio were an invitation to linger outdoors, framed by greenery and softened by the stillness of the landscape. The gazebo, while a beautiful feature, remained unused this time a reminder that not every corner of such a vast property can be fully savoured in a single visit. The bathtub, generous in size, easily accommodates two, encouraging long, leisurely soaks. One couldn’t help but admire the semi-private pool rooms that caught our eye during strolls something to aspire to for our next visit. Thoughtful amenities like complimentary chocolates and snacks were a sweet gesture, though for a property positioned as a luxury getaway, one does wish for a broader range of complimentary activities to truly deepen the sense of retreat. The journey to the resort, through a patchwork of less-than-ideal roads, is perhaps the only blemish on an otherwise immersive stay. Yet, once within its gates, ITC Grand Bharat envelops you in a rarefied world where time stretches and moments feel carefully curated. In sum, this is a destination designed not merely for a night’s stay but for lingering, unwinding, and rediscovering the art of leisure. Our experience was one of elegance punctuated with memorable details and we look forward to returning, perhaps next time to experience the pools that glisten just out of reach.

Thank you Chef Dipankar and team for pampering us with great food ,cordial and comforting gestures We appreciate all your efforts to make your guests feel at home Special thanks to Pooja,Ankesh and Srinibash for making the Father's day way more special for us Keep doing good Thank you Chef Dipankar for checking on all your guests needs with smiling face and with utmost care

One of the best stays I experienced ever, and mind it I travel a lot for business. Peak of good hospitality, warmth, and support. Best of the best in all of my travel across globe. On top of everything, staff members like Lakshya Singh, adds another star to the experience. Keep up !

We booked ITC Grand Bharat for a celebratory family occasion—referred via a corporate channel—with clear advance notice of children accompanying us. What followed was a complete breakdown in service delivery. There were no child-friendly food options, despite repeated reminders. Staff were poorly coordinated, unresponsive, and in some cases outright rude. No one seemed empowered to act. The Operations Manager casually dismissed concerns, and instead of resolving anything, came across as indifferent and defensive. The General Manager did acknowledge the issue, but offered no explanation, reflection, or ownership for what went wrong. For a property that positions itself as luxury and family-inclusive, the experience was incredibly underwhelming. I followed up later expecting a more thoughtful resolution—but was met with silence. If you’re expecting premium hospitality and accountability, look elsewhere.

Will definitely like to come back again to visit this beautiful property. Food was also amazing and private pool was awesome