Hotel in zona Zarco Guerrero, Mesa

Oh boy, where to start? I booked this ”motel” on ******* a few months before my husband and I were due to travel to Mesa, AZ for the Atomic Monster Weekend Convention (lol) for my husband's birthday. Didn't want to spend an arm and a leg so we booked a motel, which served us decently in the past when we traveled to Idaho and around Nevada but holy hell was this place on another level. We roll up on the day of check-in well within the window of proper check-in time (3:00pm - 10:00pm was the check in window; we arrived around 4:00pm) after driving 5 hours to get there and the first thing we see is a ”lady” with no pants on and (hopefully) flesh colored underwear, standing outside of her room, leaning up against the door jam with the door hanging open smoking a cigarette. Always a stellar sign. Any who, we walk up to the lobby door and pull on the door handle. It's locked. Huh? We've never stayed at a place with a locked lobby. Weird; must mean there's a lot of crime in the area. Another great sign. We notice there's a doorbell so we ring it. It takes about a minute or two for some guy to come up to the window next to the front door al la gas station style and demand we tell him why we're there. What do we look like, cops? Is this a motel? What gives? How many red flags is that? I tell him that we have a reservation via Expedia.com for two nights and are there to check in. He demands to see our I.D.'s. We push them through the opening in the window and he finally lets us in the lobby. Upon entering, he confirms our last names and informs us that our booking was cancelled. I tell him I didn't cancel it and he states that his manager cancelled the booking. I asked him why. Turns out, these clowns tried to charge my card before I even showed up, which was in direct violation of Expedia's policies. I found out later, after I had a chance to check my email after this whole debacle that they had tried to charge my card around noon and cancelled the booking at 1:37pm. It stated in my confirmation email that the money would be due at the property and that my card wouldn't be charged until I arrived, which is how we've always done it with no issues. Whatever, upon him telling me it was declined, I assumed my bank declined it because we live in Nevada and this place was in Arizona and we don't travel often so they probably flagged it as suspicious (I didn't check my email until I got back out to the car), and informed him as such, but I was more than happy to pay now that I was standing in front of him, like the confirmation email had originally stated. I even informed him that I had cash to pay for the entire stay if he wasn't comfortable with a card, but either way would work for us. He told me ”too bad” so sad, I can't do anything for you because the manager had cancelled it because our card was declined. I asked him why he didn't try to call us when they tried to run our card (illegally by the way) to discuss the matter. He told us it was our re

Outstanding staff! Knowledgeable and helpful they helped our meeting run smoothly. Would highly recommend for business too! This is a great location convenient from any part of the valley with easy freeway access. I wish to thank the front desk staff for all their help today!

Buona posizione. Vicino ASU e Salt River front e centro di Tempe. Bello hotel. Ma ha mostrato età, soprattutto la camera degli ospiti. Ma restiamo lì di nuovo.

Grande posto per stare vicino all'ASU. È fantastico il bar al tetto che è fantastico per guardare il sole. Sarà certamente rimasto lì la prossima volta che siamo Phoenix.

La stanza non era pulita come avrebbe potuto. Ci sono due grandi sfondi di ketchup sul tappeto. La porta sa che la porta del bagno cade nella mano. Infine, ragazzi, dovete aggiornare i bagni. Sono fatti per due anni vecchi. Sono così bassi al suolo è estremamente difficile se si ha qualche problema di dolore alla schiena, alle ginocchia o alle gambe o se si è più di tre piedi alto.. Sono solo anormalmente bassi al suolo

Un buon punto. L'intero posto è un po' date, ma questo non l'ha fermato da essere una buona scelta. Il bar era buono Il desk front era eccellente I bagni erano A livello tennis, pizza, ginnastica tutto bene Parcheggio A+ Il posto è enorme, e buon valore. Congratulazioni con la mia scelta. Tutti dovrebbero scegliere la villa.

We had a very nice stay. We were welcomed by friendly and efficient front desk. The rooms were very clean and nicely kept. The breakfast was nice. Even though reno was going on we felt welcome and areas available to us. Good location. We had a room on upper floor and were able to enjoy the magnificent sunrise. Look forward to staying there in the future.

Check-in facile e veloce. Il personale era super cordiale. La camera era pulita.