Hotel in zona Around the World Soccer, Mesa

Absolutely have nothing bad to say at all. Customer service here is the absolute best.

The hotel rooms are comfortable and clean. I felt safe from the second I stepped into the hotel. But the thing that really made this a 5 star experience was the customer service. The staff here are so friend and accommodating. They go above and beyond to make sure you get the best experience possible.

Oh boy, where to start? I booked this ”motel” on ******* a few months before my husband and I were due to travel to Mesa, AZ for the Atomic Monster Weekend Convention (lol) for my husband's birthday. Didn't want to spend an arm and a leg so we booked a motel, which served us decently in the past when we traveled to Idaho and around Nevada but holy hell was this place on another level. We roll up on the day of check-in well within the window of proper check-in time (3:00pm - 10:00pm was the check in window; we arrived around 4:00pm) after driving 5 hours to get there and the first thing we see is a ”lady” with no pants on and (hopefully) flesh colored underwear, standing outside of her room, leaning up against the door jam with the door hanging open smoking a cigarette. Always a stellar sign. Any who, we walk up to the lobby door and pull on the door handle. It's locked. Huh? We've never stayed at a place with a locked lobby. Weird; must mean there's a lot of crime in the area. Another great sign. We notice there's a doorbell so we ring it. It takes about a minute or two for some guy to come up to the window next to the front door al la gas station style and demand we tell him why we're there. What do we look like, cops? Is this a motel? What gives? How many red flags is that? I tell him that we have a reservation via Expedia.com for two nights and are there to check in. He demands to see our I.D.'s. We push them through the opening in the window and he finally lets us in the lobby. Upon entering, he confirms our last names and informs us that our booking was cancelled. I tell him I didn't cancel it and he states that his manager cancelled the booking. I asked him why. Turns out, these clowns tried to charge my card before I even showed up, which was in direct violation of Expedia's policies. I found out later, after I had a chance to check my email after this whole debacle that they had tried to charge my card around noon and cancelled the booking at 1:37pm. It stated in my confirmation email that the money would be due at the property and that my card wouldn't be charged until I arrived, which is how we've always done it with no issues. Whatever, upon him telling me it was declined, I assumed my bank declined it because we live in Nevada and this place was in Arizona and we don't travel often so they probably flagged it as suspicious (I didn't check my email until I got back out to the car), and informed him as such, but I was more than happy to pay now that I was standing in front of him, like the confirmation email had originally stated. I even informed him that I had cash to pay for the entire stay if he wasn't comfortable with a card, but either way would work for us. He told me ”too bad” so sad, I can't do anything for you because the manager had cancelled it because our card was declined. I asked him why he didn't try to call us when they tried to run our card (illegally by the way) to discuss the matter. He told us it was our re

We each got our own bed and we had the best time!!! The kitchen area made for a nice spot to each when we got in late at night. The mirror and sink are outside the toilet and shower area and that made getting ready easy.

Kim was awesome, and so was Peggy. Our stay was the best; we really enjoyed the pool. We appreciate that they are pet-friendly. The staff was very friendly and helpful. I would recommend the hotel. The rooms are clean and spacious , the lobby area was beautiul

I stayed at this hotel for three nights while on business. This hotel has to have one of the nicest staffs I’ve encountered over the last 17 years of traveling for business and pleasure. Every member of the housekeeping staff I encountered gave a “Good Morning” “Hello” “Hi!”. And it felt genuine, not forced. The front desk staff was also very friendly. One of the days I stopped by to get a water and snack from the market. The GM was helming the desk. When I gave him my room number to charge the two items to, he saw I was a lifetime Titanium Bonvoy member and said the items were on the hotel. Small but appreciative gesture for my loyalty. I’ll stay here again the next time I’m in the area.

La stanza non era pulita come avrebbe potuto. Ci sono due grandi sfondi di ketchup sul tappeto. La porta sa che la porta del bagno cade nella mano. Infine, ragazzi, dovete aggiornare i bagni. Sono fatti per due anni vecchi. Sono così bassi al suolo è estremamente difficile se si ha qualche problema di dolore alla schiena, alle ginocchia o alle gambe o se si è più di tre piedi alto.. Sono solo anormalmente bassi al suolo

Buona posizione. Vicino ASU e Salt River front e centro di Tempe. Bello hotel. Ma ha mostrato età, soprattutto la camera degli ospiti. Ma restiamo lì di nuovo.

Un buon punto. L'intero posto è un po' date, ma questo non l'ha fermato da essere una buona scelta. Il bar era buono Il desk front era eccellente I bagni erano A livello tennis, pizza, ginnastica tutto bene Parcheggio A+ Il posto è enorme, e buon valore. Congratulazioni con la mia scelta. Tutti dovrebbero scegliere la villa.

BEEARE OF BED BUGS here. Check the beds have been changed properly and inspect before sleeping here. I’m devastated to leave this type of review since the location of this resort was gorgeous. The management on the other hand is leaving me no choice or relief from being chewed up by bedbugs from my stay there. I was there for a work conference. Landed and checked in Thursday, checked out Sunday. After being in full conference mode, Sunday I woke up in bed super itchy. My first thought was: mosquitoes must have enjoyed me last night since I walked the hotel grounds after exhibiting hours. Since I was checking out that day, I packed up and didn’t think anything of it. Monday I woke up at home with a trail of bites all over my back, stomach, chest, neck, and scalp. I looked up what this could be and all signs pointed to bed bugs bites. When contacting the hotel to notify them, they immediately said “why didn’t I let them know when I was still on the grounds? We’ll send someone out to inspect the room.” Almost a week later I receive an update. “No bed bugs found in the room.” I’ve requested the report and crickets, hence my review. Good luck staying here and check your beds!