Hotel in zona Picnic BBQ, Meritxell

Booked this hotel through Weekendesk. Yes, I know, I should have booked it directly but weekendesk's offer stated a welcome gift and free bottled water which were non-existent when we arrived. Such a scam, but probably not the hotel's fault. They should check their contract with weekendesk though if they have one. Anyway, Hotel's check in time is a bit late, 16h00. I'm not sure if it is the standard check in time in that area but it is the latest check-in time I've ever had with staying in hotels. We sent a message that we arrived early but the room was not ready when we arrived, which is understandable as they cannot promise early check in. Since we arrived early, the receptionist asked us to do a pre check-in. They don't have their own parking area. You would need to pay and get a card from the hotel which will give you access to the caldea spa parking area right across the street. Pre check in was fast although I find it unecessary for them to ask for identification from all the people that are staying in the room. Usually, in all the places i have stayed in, they would only ask for one ID. But again, maybe it is standard practice in Andorra, i'm not sure. After check-in, we parked our car and walked around the city then enjoyed the caldea spa. We went back to the hotel and was greeted by a male receptionist this time. He barely spoke english and an understandable french, but he was nice. He gave us the keys to the room which was located on the 3rd floor. The room though had two single beds eventhough we booked a double. So We had to ask the receptionist to change our rooms which he quickly did. Although they never offered assistance with luggage. Usually when there is a need to change the room, hotels would usually offer luggage assistance, but it's ok as we managed. Finally got the room with the double bed, and it was ok. Functional but not well kept. A bit dirty and you could see that it needs refurbishment. I see wear and tear all over and the small mirror's extending fixture was broken. Also, the air conditioning didn't deem to work properly as it was quite warm in the room so we just opened the windows. The room had no view and wifi was not very fast. I got disconnected a couple of times Which was frustrating. We had half board, and dinner wasn't very good. Not a lot of options and the food tasted like they were frozen or came from the can and were just heated in the microwave. i don't recommend eating there. Bed and pillows were decent and we slept well. Breakfast buffet was good with a lot of sweet and salty options. Although the staff were not really as helpful as the staff during dinner time. Check-out was fast although we had to go back to return The parking card and get our deposit back. They should just give disposable parking tickets next time to lessen the hassle. Overall, it was an ok stay. You get what you paid for, but wouldn't really recommend staying there as there are other better 4 star options in the city. Although it wo

personale di ristorazione e di accoglienza molto affascinante, buffet e colazione corretta senza più Parcheggio attenzione prenotare in anticipo perché non c'è abbastanza spazio per tutti molto attento alle mani.. Le attrezzature sono ben vestite ma un po 'vetete anche piscina riscaldata a 30°C e jaccusi a 35,5°C perfetto per rilassarsi solo un odore di mossia .. Sauna perfetta sala sportiva corsi di fitness la sera perfetta Anche la sala perfetta piccolo bemol ci è un solo terrazzo in questo hotel è top perché in tetto è bella vista ma il suo accesso è vietato dopo le 20:00 (non si può capire per evitare i rischi di caduta o altri soprattutto che l'hotel contiene 10 piani) dammi se si vuole mettersi a fumare una sigaretta o un sigareto Le camere sono troppo calde per il mio goccio, piacerà ai frillosi I bagni sono puliti, ma le attrezzature sono vestate Le camere sono molto grandi terreni sono vetusti vedendo degradati le porte delle camere sono insonorizzate i corridoi sono puliti pulito moquette è moderno gli ascensori sono funzionali e puliti un accesso piede in facciata posteriore al centro della città è un più

Ottimo hotel in zona centralissima per un week end di piacere.. parcheggio incluso con accesso diretto dalla rambla centrale.. personale molto cortese e colazione buona ed abbondante.. struttura moderna e stanze di ampie dimensioni.. sicuramente ci tornerò

Clean and modern apartment with a large balcony overlooking the beautiful Andorra mountains. It was just slightly hard to find and the address and opening hours on *********** did not correlate with reality. (Check in closed more than an hour earlier than stated)

Cannot thank Gonzalo and Micaela enough to for their hospitality during our week skiing in Andorra. We stayed at the hotel with half board and ate there every night - we have stayed in Arinsal before and after the first night, preferred to stay to eat at the hotel. I did not give advance notice of my dietary requirements as I thought dinner would be a buffet rather than a menu. They weren’t phased at all and went out of their way to make sure they knew what I could and couldn’t eat. Thank you to the chef too for making sure I still had a choice each evening with something different. Gonzalos wine recommendation were also on point - he knows his stuff! Thank you very much for making our ski trip even better than what we expected

We had a weeks skiing in the second week of Jan 2023. The hotel staff were very welcoming and the rooms were clean and spacious vs what we had experienced in other ski resorts. The restaurant food selection is buffet style breakfast and evening meal and the food was amazing, with variety to satisfy everyone's needs, from cold food to hot and salads to roasts. Overall excellent holiday, topped off with some good live entertainment in the bar on an evening. :)

Bastante céntrico, a unos 5-8 minutos andando. El colchón y la almohada muy cómodos. Tienen opción de parking por 15€, leyendo otros comentarios dicen que es bastante complicado aparcar, en nuestro caso con un coche familiar, sin problema.