Scopri il tuo soggiorno a Merignac

We stayed one night. The location is very good and only a short drive from the terminals. The hotel provide a request shuttle service and we had information about this in the confirmation. It may be helpful to note that the actual pick up point is outside door 5 at the “Point de Rassemblement 4” (near the car rental area). Also the tram has a stop nearby with good connedctions to downtown (and the airport). Our room was spacious, quiet and clean and equipped with a mini fridge, a/c, safe and a chair. We only missed a second chair, but no big issue. Obviously most of the tv channels including CNN were in French, BBC World News fortunately in English. The surroundings of the hotel are good and the restaurant had a nice terrace. Breakfast was included in our rate and was very good. The team members we encountered were all friendly and helpful and we enjoyed our stay here.

L'hotel è molto nuovo, il servizio è molto buono, il ristorante ha un buon sapore, la piscina è un grande punto di vendita 1.5 Medio è molto adatto per i genitori, la posizione è generalmente un po' lontana dall'aeroporto, è conveniente guidare o prendere un autobus. Il bus che circonda l'aeroporto richiede trenta minuti per classe, non c'è un bus al fine settimana, e l'ambiente è ancora in sviluppo, Non c'è altra struttura, un breve soggiorno è buono

On arrival, the Receptionist was not on duty and so we were checked in by a part time ”Receptionist” from the Bar/Restaurant next door. She struggled with our reservation and with the system. Eventually we were assigned a room that was actually as far away from the Reception as was possible. It turned out that the room was also adjacent to the street. The room itself was very disappointing, being small and the decoration required some ”freshening”.We have stayed in many Ibis Hotels and in terms of facilities this must rank bottom of the list. The whole demeanour of the hotel was not enhanced by the horrendous roadworks being carried out on the main street outside the hotel. Not the fault of the hotel but it certainly did not help with our experience. We actually slept quite well thanks to the good Ibis bed and bedding. Breakfast however was a less than uplifting experience. Everything, with the exception of the scrambled egg, seemed very stale and not particularly fresh. This was our perception. After breakfast we were approached by the real Receptionist who was surprised that we were in residence as she had marked us down as a No Show. This was clearly due to the chaotic check in by the other person on the previous day. It would seem that the No Show status could not be reversed and so we paid only for the room and could not pay for breakfast due to system issues. Why this was the case is a mystery. I now believe that because we were a No Show I have forfeited my Rewards Points and would like such points to be credited to my account as soon as possible. We have cancelled our booking for the return trip as we believe that nothing will improve in the short term. A root and branch reorganisation is relatively this hotel

Si', questo è un hotel di base che vi dà quello che avete bisogno in una stanza, ma vorrei dire quanto fantastico il personale è stato in visita breve, tutte le esigenze sono state soddisfatte e sono andate oltre e oltre. Da aprire una stanza accanto, abbiamo avuto abbastanza spazio per ferro un vestito di sposa per sbattere il nostro bagno bagnato, mentre abbiamo assistito a un matrimonio in cognac e abbiamo tenuto il nostro bagaglio mentre abbiamo avuto un giorno fuori a Bordeaux...tutto fatto con un sorriso. Sono assolutamente meno stressati che i nostri viaggi con un bambino. Anche andare a metà agosto le camere sono così fredde e confortevoli. È intorno all'angolo da bellissimi posti per mangiare e la fermata del tram è a due minuti per un facile accesso all'aeroporto e a Bordeaux. Non è fritte, ma sicuramente rimarrebbe ancora - grazie Kyriad!

Ahhhhhhh mes 2 jours de cauchemars à Merignac !!!! Check-in manquant de professionnalisme et de qualité d'accueil ( on est en 4*, pas en auberge de jeunesse ! ) , + paiement d'avance ( ma CB est pourtant en garantie ) avec sur-facturation deux fois du pdej, pourtant déjà indiqué dans le tarif de réservation, + avec un argument fallacieux d’écologie, on me demande si le ménage doit être fait entre les recouches !!? ,( à quand le chauffage en option ? ), pas de surclassement de chambre alors que l’hôtel n'est pas complet ( carte platinium ) , + toute la partie bar et restaurant n'est plus relié à l’hôtel mais à l'enseigne de restauration complétement indépendante ( faut ajouter une locomotive Hippoptamus pour remonter l’hôtel ? ) ce qui veut dire que le moindre café ou plat est à payer de suite sans pouvoir mettre sur la chambre. Le ”welcome drink” est limité à une liste très courte de boissons, donc très loin du mot ”welcome” que tous les autres Novotel pratiquent . Deco du lobby et des communs refait au bénéfice de l'hyppo et pour attirer l’œil du passant , mais les chambres ne sont pas rénovées depuis presque la création de l’hôtel ( on vient à l’hôtel pour apprécier et se reposer dans la chambre... c'est le principe d'une prestation hôtelière de qualité ) , on retrouve le gros crépis partout sur les murs et au plafond et un étai qui tient la tv ! De nombreux concept de chambres ont pourtant été développées depuis par Novotel , là vous vous retrouvez ”back to the past” ...même pas vintage. Des problèmes de climatisation signalés sans suite à un personnel peu impliqué qui se réfugie toujours derrière ”la direction” . Au pdej c'est pas mieux , buffet moyen , deux bassines récupèrent les fuites d'eaux ( ça peut arriver ) mais la personne responsable de la salle (désagréable) est plus préoccupée de passer ses appels personnels, que de nettoyer les tables laissées vacantes, ou de se souvenir du numéro de chambre pour la facturation. Enfin au check out le ”bonjour” et un sourire chaleureux semble être en option. Tout cela a été signalé sur place sans avoir d’impact particulier, le collaborateur se réfugie toujours derrière la direction. Celle ci semble plus préoccupée par son compte d'exploitation, et fait complétement fausse route en oubliant la signification du mot ”client” ? Je suis fidèle de l'enseigne partout dans le monde et j’étais fidèle de Merignac , je les avais quitté il y 5 ans à cause de promesses non tenues ( la fameuse réponse où ils mettent tout en œuvre patati patata ....et que je verrai la différence à mon prochain passage ... ) , 5 ans après , j'ai voulu réessayer mais rien a changé, si ce n'est en pire . A au fait, c'est le prix Novotel évidement ! C'est une honte pour l'enseigne et je crois bien le pire Novotel que j'ai du faire. Il y a 2 autres Novotel à Bdx et bien meilleur , le Lac lui par ex est digne de l'enseigne Y retournerais je ? Non... bien sur , plus jamais à Mérignac !

Belle surprise, vu l'heure de décollage, nous avons dû réserver un hôtel et une belle découverte : chambre spacieuse et confortable bien sûr, emplacement super, tram devant la porte, un lieu calme et serein à retenir et à conseiller sans modération.

Elegimos este hotel por estar a 700 mes del aeropuerto ( se puede ir andando perfectamente), y porque enfrente de él está la penúltima / segunda parada de la línea A del tranvía desde / al el aeropuerto al centro histófico. Además su acceso en coche desde España-Hendaya es sencillo, sin semáforos. Hemos estado en dos ocasiones, una noche previa a un vuelo, y que nos permitió ir al maravilloso centro histórico de Burdeos, cenar y volver tarde y seguro con el tranvía. En ambas ocasiones reservé previamente el parking por los días que estaba fuera, por mi viaje en avión. El precio de 7 €/día en 2024 es muy atractivo. El hotel de 3*** tiene remodeladas las habitaciones recientemente, y están bien SALVO QUE NO TIENEN NEVERA, lo cual en 2024 es un aspecto muy negativo que me impide dar mayor valoracion. En pleno verano es muy necesario tener bebida fría como el agua. El personal amable y eficaz. Tanto ”in situ” como por email. En definitiva, una buena elección si uno vuela desde Burdeos y aprovecha para hacer una breve visita a esa maravillosa ciudad histórica.

The hotel itself is ok. The reception staff were helpful and friendly. The room was ok. Clean but scruffy and indeed of deep cleaning and upgrading. The beds were clean and comfortable. The curtains were scruffy with holes. The price was way too high for standard of accommodation. The dining experience was DREADFUL. The chef was continually scratching his scalp, beard, neck, face and nose all whilst cooking and serving out and others food. He did not wash his hands once. Food hygiene was non existent. When we talked to the “senior” waiter, who thought our issue was very amusing, nothing changed. Luckily this chef did not serve breakfast on the next morning. But we saw him arrive for work, still scratching himself. Unacceptable. I definitely would NOT recommend this hotel if you want to eat there.

We had booked this hotel for 7 days. There is a tramline into Bordeaux that goes from outside the hotel and takes about 30 minutes. We bought a 7 day ticket and used it every day so excellent value but the trams are very busy sometimes so we had to stand on some trips. If you're staying here and don't want to use the tram then you'll definitely need a car as it's basically on the side of the motorway. Staff were very friendly and helpful when we checked in. Rooms are big and clean. Nice and quiet. Loads of parking. Breakfast was okay. The pool is very small (not really big enough to swim in it) and not heated so we didn't use it. Overall a nice hotel, but probably more suited for business use or stop overs due to location.