Anantara Xishuangbanna Resort

Although the hotel structure looks nice, it is totally badly maintained, with pieces of walls, pools, road falling down. The staff tries is best to be kind and helpful however the service is simply zero: nobody speaks a word of English, food and beverage takes ages and the restaurant orders close too soon (no later than 8:15-8:30). We had a villa with pool but every day we were out on trip and once back everyday we had to ask for pool cleaning. Nevertheless the outer floor was dirty and they never cleaned up. The only acceptable element was the breakfast: nice and rich, even if by the time they open at 7 am, not so much is ready and available. For the price we paid the value for money is simply ridiculous. The position is far away from everything however it could have been worth it if the service was at least decent. It might be that the years of covid restrictions did not help however we must admit that we would not recommend it to anyone.

位於西雙版納的安納塔拉，給我一種非常絲滑順暢的服務體驗，距離西雙版納勐臘中科植物園衹有200米的距離，非常方便，所有的服務人員都是完美提前做好充分準備，所有細節一次説清，每個工作人員都極其友善，房屋設施維護的非常完好，房間面積和露台都很大大，早餐非常精緻，選擇的也特別多，很值得期待，兩天晚上的晚餐都在這裏享用，食材味道非常好，晚上還有駐唱嘉賓演出，坐在户外，享受着藍天白雲鮮花綠樹，面對着緩緩流過的瀾滄江第一大支流羅梭江很是享受，這邊的旅拍是伯爵旅拍已經在其他地方使用過很多次，在其很專業，出片也很滿意！

很傳統的五星級酒店，非常天然，注重環保。 設施：實話説雖然有年代感，但功能齊全實用，維護得很好； 衞生：乾淨整潔，早晚都有看到工作人員打掃院落，房間也是入住前開啟空調調試，温度適宜； 環境：綠意盎然，安靜，裝飾簡單大方； 服務：最棒的就是服務，周到熱情，反應極快。前台高效周全，禮賓非常能幹，幫忙抬上抬下，隨叫隨到的小車車，咖啡茶水供應極快，還有康體娛樂項目雖然沒有時間去安排，但也被熱情招呼製作傣紙，留待下次。旅拍也非常專業開心。