Restaurant & Hotel Engelkeller

The hotel appears decent and clean at first glance. The restaurant offers very nice and delicious food in the evening. However, the room cleanliness and reception service fall short of expectations. We discovered an old toothpick in a glass on the sink, rotten blueberries in the fridge of one room, and a sticky substance in another. At the reception, an excessive use of air freshener was noticeable. When we opened the window to let in some fresh air due to the unpleasant atmosphere, the receptionist requested us to leave the hotel. Surprisingly, no apologies were offered, as if such issues were routine. I wouldn't recommend this hotel for a stay, though I still hope our experience was an unfortunate exception.

Was war das denn? In der ersten Nacht bis in die Morgenstunden lautes Techno-Event nebenan. Also, Fenster zu. Darauf unglaublich heiß im Zimmer, keine A/C. Zweite Nacht: Uringestank von draußen, also wieder Fenster zu. Rest wie in der Vornacht. Durchgängig schlecht gelaunte, überhebliche, abgewandte Mitarbeiter, Wir haben uns jedenfalls die dritte, bereits bezahlte Nacht geschenkt und sind vorzeitig abgereist - das muss ein Hotel erst mal schaffen... Never again!