Hotel in zona Melilla Airport, Melilla

Four of us stayed here in 3 rooms, paying €258 per room for 4 nights using a Black Friday deal and my Meliá Rewards 20% discount. Although the hotel had promised me an upgrade in view of my Meliá Rewards gold status, my friends who arrived earlier than me were given better rooms than me. Diego's excellent problem-solving skills resulted in my move to a much better room with a sea view. It was only Diego's second day working at the hotel, but he gave the impression that he had been working there for years with his in-depth local knowledge and friendly efforts to make everyone happy. He was by far the most helpful member of staff in the hotel during our 4-night stay, and he speaks excellent English. The hotel's location is perfect - very close to the bars and restaurants of the city centre and also close to the beach. The refurbished rooms are very comfortable. The built-in bedside tables are far enough apart to accommodate wider beds, which suggests that the hotel intends to replace the beds at some point too. There are plenty of power sockets everywhere, and the safes are large enough for a 16” laptop. The wifi seemed to be capped at around 10Mbps upstream and downstream. The only improvement would be the shower trays, which are almost flat with no lip, allowing water to spill out on to the bathroom floor. It didn't bother me much, as it was more of a problem for housekeeping than for me. We hired e-scooters from Nova Digital, which the hotel allowed us to charge in the baggage room and even to take up to the lifts to our rooms. There was an outage of hot water for several hours during our stay, and I was delighted that the hotel left some complimentary red wine and selection of Spanish meats in my room to apologise. This was presumably in recognition of my gold status, given that my friends didn't receive this. It's inevitable that things go wrong everywhere. What matters is not whether things go wrong, but what a hotel does to put things right. This was a nice gesture. Breakfast was very well coordinated by Yamila, although I would have liked more choice for the price of €12 per head. Tomato juice was lacking, which was surprising in a country where tomatoes form such a prevalent part of the national diet. The hotel gave me 4pm late checkout in view of my gold status, which was very useful as my return flight was later than those of my friends. Melilla is such an interesting, unusual and enjoyable part of Spain. If I return, I look forward to staying at this hotel again.

Un hôtel moyen placé au plein centre ville donc près de presque tout, à deux pas du port aussi. Les chambres manquent un peu de prises il y’a juste deux, sa reste personnel, mais j’avais ps mal e truc à charger après toute une journée absente de l’hôtel Le traitement du personnel est correcte, un peu déçue par contre avec les femmes qui passent pour faire le ménage, j’avais demander gentilmente si elle pouvais psser plus tard, faire genre 2 ou 3 chambres suivantes puis passer pour faire celle où je me trouvais,car ma fille de 2 ans dormais, et sa réponse était que non qu’elle devait nettoyer maintenant la chambre donc j’ai laissé tomber, on a jamais eu ce problème auparavant avec d’autres hôtel, ils ont toujours été très gentil et compréhensible avc nous sur ce point là. Les meubles de la chambre sont un peux vieux à mon goût mais pr contre le matelas est très confortable, on dort bien et sa sent à propre Les chambres sont très propre donc on oublie le setup d ela chambre Le déjeuner est très bon Servant très sympa et gentil

Stayed for five nights at the beginning of September. Paradors are always special and Parador de Melilla is no exception! The views are fantastic, totally worth the steep walk up the hill to get there. My rooms was large and spacious with a great view from the balcony - lovely at sunset. Bathroom was also large with nice toiletries. The staff are fantastic, especially the ladies working on the front desk and in the cafeteria (small bar). The breakfast was good: cold food in buffet style and some hot options on request. Pots of tea also available on request. Lunch and dinner are available, although I didn't try them. There is a small bar (the Cafeteria) open for drinks and snacks through the day. One thing to note, check for recent photos of the swimming pool. It is still nice but looks quite different now to some of the photos on TripAdvisor, for example the large lawn area is no longer there. Check pool opening times as well if you're planning to use it. When I was there it was 12h30-14h30 and 16h30-20h30 in July and August and 16h30-20h30 in June and September (closed the rest of the year). It's a nice shaded pool for a refreshing dip at the end of the day. There is a lifeguard on duty. Overall, a very nice place to stay in Melilla!

L'hotel si trova in ottima posizione di fronte alla laguna Marchica. In qualità di soci platinum ci è stato offerto upgrade in suite di grandi dimensioni composta da ampio salotto, enorme camera da letto, doppi servizi e grande terrazza affacciata sulla laguna. Un po' datato il mobilio ma grande e comodo il letto. È un bell'hotel ma a mio avviso avrebbe bisogno di un restyling per quanto riguarda camere e soprattutto i corridoi pavimentati con moquette ormai piene di macchie. Enorme e ben arredata la hall. Estremamente cortese e disponibile il personale.