Hotel vicini a Melbourne Aquarium a Melbourne

I’d like to share our Villa experience at Crown Towers Melbourne room 3138 from 29th to 31st May 2023. To start, our greeting from Anthony and Sarah was simply delightful with champagne and the ultimate introduction of the room. We couldn’t have asked for anything more on arrival. The housekeeping attention to detail was excellent, though a mop was left in the second lavatory on the 2nd day. Not a big deal for us, however it’s those small touches that could impact other guests impressions. The bed was WOW - the linens, wow wow wow, like a cloud. The Koko Black chocolates were beautiful though the fruit bowl was nothing to be desired, a fruit platter would have made a nicer touch. The ceramics and art work in the Villa were spectacular though please inspect and dust the two ceramic cranes in the bedroom, the dust on them was so thick, I don’t think it had been done for a couple of months. The power plug at the bedroom window was slightly off the wall requiring maintenance and scuff marks on the walls. There was some feedback that we would like to give that would’ve made our stay absolutely incredible and memorable and what we thought would have been included as a ‘butler touch’ but failed to deliver. (Noting that we have stayed at numerous other properties globally that do this) For example, Knowing that it was our anniversary, a romantic bath or rose petals on the bed after we returned from the club room, would’ve been a nice touch Knowing that we were going to stay in, enjoy the room and watch movies, a small gesture of popcorn or movie snacks would’ve been a nice touch. I would have loved if it was offered to have our luggage unpacked. The in-room tablet is a big thing for us. It’s something that influences us to stay at Crown! Knowing that we can order room service at any time from the tablet. This never worked and was never able to be fixed for the duration of stay. This was a big letdown. On our second night the turndown service came approximately 1600. It was the two Butler team, plus two Housekeeper‘s, it would’ve been better if they had of waited until we went to the club room at 1730, so we were not disturbed. Overall, I don’t think you can offer the butler service as a selling point because we were not offered anything different than when we have stayed in the Premier Club suite. If the Butlers are meant to offer you services, then this feedback should definitely be delivered because we were not offered anything above and beyond what we would get in a standard Crown Suite. Though worthy to note that any time we interacted with any of the Butler team, the communication was professional and delightful. I do expect absolute perfection in hotels (and I’m happy to pay the price) but there were just a few imperfections that need attention. I have booked again for my 40th birthday because the room was so beautiful but I will come prepared with a list of requests for the butler team since its more ‘ask and you’ll receive’ rather than ‘we will

Grande hotel, tranne che mi sono quasi bloccato nella porta dell'ascensore, la porta si è chiusa mentre cercavamo di uscire con il nostro bagaglio di trolley. Non pensare che ci sia un sensore sulla porta dell'ascensore per rilevare se qualcuno è ancora occupato a uscire. Non è solo che è stata una grande esperienza con il ristorante al livello 40, il punto di riferimento del nostro viaggio. Oh e loro hanno prenotato la nostra prima notte e abbiamo dovuto rimanere in una camera deluxe invece della nostra suite prenotamo sul 39e piano. Ma hanno cercato di compensarla, non possiamo colpire il servizio, sicuramente ripreseranno.

Bene, bene, bene, bene, bene, bene, bene, bene, bene, bene, bene, bene, bene, bene, bene, bene, bene, bene, bene, bene, bene, bene, bene, bene, bene, bene, bene, bene, bene, bene, bene, bene, bene, bene, bene, bene, bene, bene, bene, bene, bene, bene, bene, bene, bene, bene, bene, bene, bene, bene, bene, bene, bene, bene, bene, bene, bene, bene, bene, bene

We didn’t look to the hotel for more than just a bed for the night, so didn’t check out the other facilities. The bed was comfortable, the shower was nice, and the room was set up in a modern and pleasant way. The room has most of what you need but it is very small, with very little space to even set down a suitcase. I would have preferred access to a full size ironing board rather than a desktop one.

Super nice hostel with a very friendly stuff. They are multilingual, which makes life easy for everyone new in town. Apart from that, it’s clean, they have a huge kitchen and a roof top (which is 🤩). There are small events that organized internally for people to gather together, such as a pizza time (for free!!) and so on. Good good!

Maybe it was once nice but it has got so many issues with it and I highly recommend you look elsewhere. We stayed in a two bedroom one bathroom apartment and it was honestly the worst hotel we have ever stayed at. We were assigned room 2201W. Here are the issues we encountered during our four night stay. 1. Power outage on our last day with no back up generator for the entire building (both east and west). It’s 31 degrees outside so opening the doors is also not a smart option. Started at 9am and is already over 4 hours. As I have breastmilk in the fridge for my 3 month old, this is my worst nightmare. 2. Safe battery is low. Why hasn’t anyone changed it??? 3. Bathroom shower head plate is broken so water sprays at you un-uniformly and overall unpleasant. 4. Water drips out of the shower but the fall doesn’t go to the drain so the floor remains flooded. 5. Due to point number 4, the bottom of the bathroom door has expanded and the door does NOT close. It is so jammed that it feels like you’d break the handle trying to jam the latch in and back out. 6. Stupid placement of the microwave. You can’t open the microwave door more than 45 degrees. How on earth do you put a dinner plate in there??? 7. Missing cups/ mugs and glasses. 3 mugs, two short glasses, two tall glasses and odd numbered cutlery. Just fix it, for crying out loud! The top rack of the dishwasher was also broken making it difficult to pull in and out the middle rack. 8. Upon check in, we didn’t have any cleaning supplies such as dishwashing tablets, hand washing liquid for dishes or laundry powder. 9. Rooms are so tiny. Don’t expect to be able to open your medium sized luggages inside your room. We kept our two in the so called living space instead. 10. Generally upkeep is not there. Walls have visible stains and grime from previous guests. The whole place just overall felt really really filthy. 11. Not family friendly either. There is a flight of stairs at the entry and no ramp. There is a wheelchair elevator to the side which takes way too long to operate with a crying baby. If you’re on your own, be prepared to lift you pram up or hope a Good Samaritan can help you because the hotel staff won’t. Clearly there are issues within management and housekeeping. I sense laziness and lack of hospitality understanding is to blame. STAY ELSEWHERE!!!

L'hotel è conveniente per l'igiene e ha tutte le attrezzature, ma la relazione epidemiologica può essere pulita solo una volta alla settimana, e può essere pulita da un assorbitore. La posizione è vicino a Boxhill, ma ci vogliono più di venti minuti per camminare; c'è una stazione vicino alla porta, che può essere guidata in treno al centro della città; c'è un parcheggio che offre $15 un giorno.

Servono un po' più dettagliati nel settore della pulizia e dei servizi. In generale, un buon posto, ma potrebbe essere molto meglio se la gestione controlla le camere dopo la custodia e se non è impossibile informare la persona in anticipo quando la custodia viene e consigliare gentilmente la custodia di pulire la stanza su base giornaliera come al mio 3 Il giorno di soggiorno Housekeeping è venuto solo una volta quando ero fuori e non ha fatto nulla per il nome della pulizia, ma ha spostato le cose da un posto all'altro.

Quiet night in 5 star luxury equalled by exceptional welcoming service making our stay very memorable. Tantalising food and delightful drinks in the club lounge together with friendly service provided a relaxed evening.Scrumptious buffet Breakfast

I stayed two nights in Feb 23. I stood behind the world's longest check in for demanding guest. Said guest returned to reception within 2 minutes with photos of his room and demanding a change. This made me a tad concerned but no need. Reception staff were very polite. My room was as expected. It was neat and tidy and the bed was wonderful, great linen. TV was modern and excellent. Air con great. Bathroom is out of date, but clean and no issues. Meals are good. Good vibe on the hotel ground floor with a bar which was well frequented. Clearly the hotel is overdue for a refurb and the prices could be lower to reflect that but it is still worth staying at. I would stay again.