Swisstouches Spa Resort

An amazing hotel with wonderful staff. The bellhop was great, they came to meet me from my taxi and carried my luggage in. After checking, I was shown to my room and then given a tour of the facilities. A big shout out to the restaurant managers Ricky and Martin who were very personable and assisted me as I don’t speak Chinese. Everything was superb, the room was lovely with a huge tub, and the hot spring pools were excellent and not crowded which enhanced my mood and helped me to relax. The hotel really knows how to look after their guests, they have happy hour, daily fruit, a free mini bar and welcome snacks in the room including desserts and candy, plus they give a checkout gift of permission fruit in a lovely gift bag. Additionally, I had a wonderful (and free) meditation session, the instructor explained in Chinese, and a staff member translated, highly appreciate this level of customer service. They also have buggy to take guests to the car park, and waited with me until my taxi arrived. The hotel staff also manage their pets well, often taking the dogs for a walk. Breakfast and buffet were extensive and enjoyable, and the a la carte restaurant serve lovely food. This is a very special place, will come back for sure.

難忘的旅程。 管家趙娜艷服務很熱情周到負責任，必須五星好評！！孩子發燒大半夜幫忙聯繫送葯，退房快上高速了發現落東西了 還是手機，趙管家很熱心的幫忙直接去房間找到然後拿到停車場！幫我們節省了不少時間。 下次還來。

這次住宿體驗非常好，温泉乾淨，活動豐富，服務員服務態度非常好！管家孫子怡非常貼心周到。提前聯繫，一到停車場就安排了擺渡車接我們。辦理手續後，又微信推送了各種注意事項。由於我們辦理手續後，房間還沒收拾出來，所以先去泡的温泉。等要去房間時，提前聯繫的管家，在我們不方便去酒店大堂拿房卡時，她又親自去閘機口給我們送了房卡，帶我們去了房間，並貼心的一一介紹了房間設施。每到活動時間前，就會微信提醒我們活動時間，非常nice的一個管家，給五星好評。 唯一美中不足的是，小童俱樂部，小童能玩的東西實在太少。就衹有一個海洋球，一點點積木，對孩子沒太大吸引力，希望能改進，多增加小童玩具。

酒店離太白山很近停車方便，園區綠化建設的很不錯，温泉湯池很多還有泳池派對和泡泡浴，管家Lucky小姐姐服務很貼心所有的活動節點都能及時提醒我們，給她點贊👍 小孩子玩的特別開心！很適合親子游，下次還會來的

酒店總體挺好的。服務超級好🤙🤙🤙 感謝管家 曹金科 全程合理貼心安排，小孩子參加了活動玩的很開心。就是這個價位房間稍微有點小。。但是酒店的環境很好。。總體來説 棒棒棒噠😊😊😊

設施：小童泳池，室內室外適合不同年齡 衞生：很乾凈，符合星級標準 環境：適合避暑，很舒服，有很大的草坪，晚上有篝火晚會，自助早餐和晚餐都很豐富，是住過最好的温泉酒店，牆裂推薦～ 服務：最要表揚的就是服務，管家孫子怡小姐姐全程溝通，有她在，不會錯過每一個體驗項目，👍