Hotel in zona Umra Miqat Masjed, Medina

Anche se l'hotel si trova a circa 12 km da Masjid Nabwi, il servizio di navetta regolare con un ottimo calendario per tutte le 5 preghiere è la distanza fiamma. Il punto di sbarco a Haram della navetta è sotto il piano Haram così grande servizio. La colazione è OK, non di un standard di 5 stelle, ma e la riempitura è più lenta, ha bisogno di miglioramento.

Good customer service. Friendly Bangladeshi staffs. 10min walk to haram . Late check out request excepted without any hesitation.

One of the best hotels near Masjid Al Nabawi! The staff are incredible! From the moment I arrived, Hassan from concierge assisted me with my bags and the staff at the reception were very friendly and they not only allowed me to check-in early but also upgraded my room with a partial Haram View! All the staff spoke English perfectly. The rooms are nice and spacious with modern furniture and the amenities provided in the room are perfect from bathrobes to multiple kits! The room was relatively clean however I’ve notice multiple finger prints on the refrigerator door as well as the bathroom door which shows those 2 areas weren’t wiped after the previous guests had left. The shower was perfect with nice hot water and the bathroom was spacious enough. The hotel has 2 towers and we didn’t know which tower to go to so we ended up going to tower 1 were the receptionist informed us that our booking is in tower 2. I had an elderly guest with me and moving towers like this was very inconvenient. The hotel should inform the guests about the tower number and parking instructions before arriving at the hotel. The hotel is very close to the Haram with just 6-7 minutes walk to both the men’s and the women’s entrance (door 11 and 12). Upon returning to the hotel, the staff were promptly situated outside the elevator doors assisting guests with the elevators. About the breakfast. It was fantastic! The options available were great and included selections of cold appetizers, bakery items, main courses including french toast and pancakes. The breakfast staff were very friendly and efficient and they never said no, especially Riaz he served us coffee and hot chocolate. The items were being refilled quickly. The 2 ladies welcomed us for breakfast with a huge smile. Suggestions to improve breakfast: 1) there was no live cooking counter for omelette. The omlette was being cooked in the kitchen and was being stocked in the hot plate. It would be great if the hotel could consider introducing live counter for omelette as it really would help us guests to make the perfect omelette for ourselves and eating it warm and fresh. Other hotels do have a live counter. 2) Though all the breakfast items were great, the French toast wasn’t good at all! It didn’t taste like a French toast. The sambosas were undercooked and very chewy so wasn’t able to eat them. Improvements on this will make the breakfast experience perfect! One more thing to add is that the staff not once said “No”. They always accommodated our requests whatsoever. I asked the reception for a plastic chair for my elderly mother to sit and take a shower, thought they didn’t have it, they offered us to switch to an accessible room with no additional costs! The hotel is not very busy and crowded as I didn’t see any groups here. I hope the hotel can maintain this very same standard or else it’ll be very easy to be like the other hotels who don’t care about guests. All in all, I’ll definitely choose Al Manakha Rotana again on my next trip to Madinah and wishing this hotel success!

An excellent experience to have with my family thank you so so much for everything. The care and concern the staff had during our stay was palpable and incredible.

The hotel’s location near the Prophet’s Mosque is excellent, making it convenient for visitors. However, the overall experience was disappointing. Rooms felt outdated, cleanliness was lacking, and staff were slow to respond to requests. Parking is free .While the location is a big plus, the service and facilities need significant improvement.

Posizione eccellente, a soli 100 metri da Haram, camere pulite, alcune con vista su Masjid Al Nabwi, personale cortese. Bagni/doccia un po' troppo angusti. La colazione potrebbe essere migliorata, ma la posizione comoda significherebbe che tornerò.

La stanza è pulita e igienica. Il vantaggio più grande è che è vicino al Tempio del Profeta. In pratica puoi dire che il Tempio del Profeta è proprio fuori dalla tua porta. L'atteggiamento del servizio è nella media, l'atteggiamento del cameriere non è buono, il bar è un po' migliore. Fondamentalmente non ci sono necessità quotidiane. Ho chiesto un paio di semplici ciabatte, ma dopo molte richieste mi hanno detto che non potevano fornirle. La cosa sconcertante è che non ho pagato. Quando ho fatto il check-in, ho tirato fuori la mia carta di credito e mi hanno detto che non era necessaria. Quando ho fatto il check-out, ho chiesto soldi e loro hanno detto OK. Non so se Ctrip garantisce la successiva liquidazione, poiché non riusciamo a comunicare normalmente a causa delle diverse lingue. Se hai bisogno di aiuto, contattami! (^～^) (^～^) (^～^)

The hotel staff is great, I lost my key (card room) in Masjid Nabawi and they didnt even charge me with anything. We can also put the luggage after check out in the safe place. The building is older, but functional. We dont have to wait for the lift because there are 6 lifts for the building alone. I’m shocked that the shampoo and soap is from Brooklyn, which I’ve visited New York in May but no time to visit Apotheke 😩 Near gate of Masjid Nabawi from the hotel is 365. You can choose this hotel instead of Pullman Zamzam if you have strict budget like us. Because the location is not that far from gate 365. This gate is near Rawdah. Ps: I take this photo right before check out. Sorry for the mess

Questa è una posizione ideale, dato che Masjid e Nabwi è a soli 3 minuti di distanza. Ci sono molti ristoranti nelle vicinanze e quasi tutti servono del buon cibo. Le camere sono abbastanza spaziose, ma l'illuminazione è troppo fioca. Inoltre, il telefono nella mia camera non funzionava, cosa che è stata poi riparata dal personale dell'hotel. Il materasso king size non era comodo, sembra che debba essere sostituito. Spero anche che sostituiscano il loro frigorifero attuale con uno nuovo, dato che non funzionava bene, o forse spostarlo dall'armadio potrebbe aiutare. Nel complesso, è stato un soggiorno piacevole, dato che il mio obiettivo principale era avere un facile accesso a Masjid e Nabwi.

Molto soddisfatto 👍