Marzira
14 gennaio 2025
Pros: Excellent location. Very near to Masjid Nabawi
Cons: Staffs from concierge to reception and room service are not welcoming.
Breakfast location at 12th floor needs cleaning with windows full of dusts.
Concierge not reliable.
Room service done below expectations.
Reception guy was very cold snd unfriendly.
During checking out, i was brought to another counter due to their error thinking i have nit my payment for the stay which i already paid to trip.com immediately when the booking was made.
High price but low service etiquette.
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