Hotel in zona La Arboleda Park, Medellin

There is no safe in the room (as mentioned on the room description on *******) only at the reception and full on the day of my arrival, so first 24 hours no safe ! Very noisy place, like read noisy even on the 8th floor, specially on weekends. Wifi working very intermittently and with very poor bandwidth. A shower with a slow drain and bad slope so the water in there never dries up. Noisy Air Condition unit to keep your noise pollution even when things quiet down on the street. Don’t expect a coffee station (even in what they call the suite) About the suite, manage your expectation it is nothin more then a little larger then average room with a king size bed. One lady at the reception (Laura) is extremely rude and condescendant with very unpleasant attitude. Don’t expect much english speaking staff (but this did not bother me I worked on my little Spanish) This place has potential to be something nice but for now the energy is overall very negative, it feels more like a public service formalities center than a hospitality business, forms and papers and signatures and restrictions. For the area, there are a lot of bars in the Area if you’re in for the night life (I was not) but don’t expect good for in the area if you like eating well. In brief, use this place as a last option, I found out at my expense that there are many better options for that price and I honestly don’t understand how the rating of this place is not much lower.

Mi sorprende, veniva da un altro Ibis in un altro paese, essendo della stessa categoria, Ibis Medellin è molto più in tutto, in Camera, Pulizia, infrastruttura, servizio, ristorante con colazione vario e generoso, personale in generale con buona atteggiamento, super ben situato, zona fenomenale ci sono di tutto, farmacie, ristoranti, Caffè Shop, tra gli altri, sicuro, punto strategico per spostarsi a qualsiasi punto di Medellín. Lo consiglio ...!

As someone who has traveled to 35+ countries and has held high status with Marriott for years, this is the worst Marriott I’ve ever stayed at in terms of service. During check-in, I had to swipe my card three times because I was told the payment wasn't going through. However, I checked my bank account, and all payments had gone through. Instead of swiping a fourth time, I had to walk to an ATM to pay for the hotel in cash. I called my bank and put them on speakerphone to talk to the hotel manager, confirming that the payments had charged me multiple times. The manager assured me the charges would fall off as they were pending, but as of today, the payments have posted and no money has been refunded. I will now have to dispute this directly with my bank. Despite being an elite member with Marriott, I was not placed on one of the elite floors, which was disappointing. Additionally, I had informed the hotel prior to check-in that I was coming into town to celebrate my partner’s birthday and requested something special be arranged. Despite reminding the staff daily, after our 4-day stay, nothing was arranged. We were also locked out of our room as the key card wouldn't work, and when we called downstairs for help, we were told, “We can’t help you right now, we are busy.” While the property itself is clean and safe, the service was not worth it. The only good service came from the executive lounge team. I am VERY loyal to the Marriott brand for all my personal and work travel, but if you’re ever traveling to Medellin, this is one time I would advise not staying with Marriott. Update: the hotel just text me and let me know I need to pay for two waters I drank at breakfast one morning. No apologies for horrible service, no update on my money being refunded, just that I need to pay for two waters that should have been included in the free breakfast elite members receive. WOW!! STAY FAR AWAY FROM THIS HORRIBLE HOTEL

Impianti: in generale, non c'è gratis miniera d'acqua e macchina da caffè nella stanza, caldaia d'acqua. Igiene: meglio, ma le donne che puliscono igiene iniziano a lavorare molto presto ogni giorno, a volte la porta entra. Ambiente: vicino al centro commerciale, meno di dieci minuti a piedi Servizio: può anche

Friendly, professional, clean comfortable functional rooms. Great buffet breakfast with fruit vegetables omelettes and awesome simple choices. Oviedo mall next door (connected) has a supermarket and inexpensive food options if you need a quick dinner after a day of hiking or exploring. This is not a luxury hotel but near -luxe and frankly nicer. The staff, from checkin to bar to breakfast was universally charming and pleasant and efficient. The smile and daily good morning while pouring coffee by Luz Ángela literally lightened my heart (not to mention that she remembered how I took my coffee).. There were taxis outside but I preferred Uber, which was super cheap. It's only 10 minutes walk to Aguacatala metro (although Google maps will take you 2 miles out of the way since it doesn't understand overpasses -enter Integración Aguacatala on Google maps NOT the metro and follow the street signs. Four Points is a long walk (or quick Uber) from the nightlife section of El Poblado. Since I don't enjoy being around loud tourists that wasn't an issue for me! That nightlife section reminds me of Westwood in LA or Polanco in CDMX. I had a clean comfortable room on the 9th floor 902 with a lovely view. Not sure if I was upgraded as a Marriott gold, but it was good. AC worked fine. If I ever stay in El Poblado again, 4 Points would be my first choice.

Mi opiniòn es que me sentì muy bien pues regresando siempre con mis hijos al hotel en mi estadìa de 1 mes en colombia. Obviamente falta mucha màs atencion al cliente explicando sus servicios. Y màs atenciòn con la ayuda de las maletas.. La unica persona que se preocupa y te hace sentir en casa es Weber.. Personas como èl te hacen sentir que el cliente cuenta demasiado. Tuve ciertos inconveniente donde nunca fuì contactada. Gracias igualmente a todos por el servicio pero pueden ser mejores.

La NH è molto ben situata nella periferia della Provincia, che è un vivace quartiere di alto livello. Eravamo qui per fare affari e potevamo camminare in sicurezza nel quartiere di notte fino ai molti bar e ristoranti per incontrare i clienti è molto conveniente. L'hotel è moderno e le camere sono confortevoli, ma non sono allo standard di 5 stelle, o sicuramente ciò che la norma internazionale per questo significa .

Ho avuto la fortuna di essere ospite nella mia vita di molti hotel Cinquestelle, soprattutto per motivi di lavoro e in qualche caso perché me lo posso permettere. Al Binn Hotel di Medellin abbiamo preso 2 camere doppie: 4 giorni e 5 notti in formula B&B per complessivi 910 euro: regalate perché è veramente splendido, elegante fin dalla hall. Le camere sono grandi ed arredate in modo molto semplice e fine, con bagni grandi e completi di tutto: il mio aveva anche la jacuzzi. Livelli di pulizia e di gentilezza del personale veramente al top. Ma il massimo lo danno: 1) il panorama di Medellin dalla parte più alta del Poblado: mozzafiato; 2) la piscina di acqua calda al 16.mo ed ultimo piano, a fianco di uno splendido roof garden aperto fino a tarda notte; 3) il breakfast, oltre ogni possibilità di confronto con altri per dolce, salato, frutta, piatti tipici colombiani e succhi di frutta freschi. Insomma, un hotel a cui non ho trovato difetti, con un rapporto qualità/prezzo imbattibile. Lo consiglio moltissimo, provare per credere

La stanza dell'hotel è buona, ma il soggiorno non è flessibile, non è necessario aspettare fino a tre, poi una grande ondata di persone deve fare il check-in, lentamente e sprecare più tempo; c'è un bravo fratello sulla reception, aiutare a chiamare Uber, fornire consigli.

Suites were nicely decorated, spacious and comfortable. Great views. Could not find anything to fault it (other than there was no kettle to boil water for tea, but this was minor). This hotel is in a valley so you can hear some noise at night - We were on a very high floor but were kept awake by drilling at 3am for a couple of nights. But I think these apparant building or road works were just temporary. Pool was quite nice to swim in and not too crowded when I visited in the morning. Maybe busier late afternoon. Decent size for swimming Restaurant was good. Reasonable choice for breakfast and we ate evening meal there twice. Staff helpful although we did need google translate as the English was limited but they did try very hard and Columbia is not really a country where English is widely spoken so that is not a criticism. This hotel was quite expensive (the most expensive one we stayed in, in Columbia) but I feel it was worth just paying that little extra on this occasion to treat ourselves.