Hotel Marquee Medellín

Terrible service. Because they have a good location and guaranteed business they take the guests for granted and treat them extremely shabbily. We have had bugs in our breakfast and no apologies from the server. Rude night staff who abused us for coming back late , accusing us for not being hotel guests even though we had the penthouse 2 and a room on the 7th floor. The front desk bellman was very good.

Great stay overall with good breakfast, comfortable rooms, and excellent service. Unfortunately, one staff member (Brandon) had a poor and arrogant attitude, which took away from the otherwise positive experience.… Giving it 4 stars.

Spend a few extra dollars and do yourself a major favor and book CLICK CLACK HOTEL instead. Experience was super underwhelming. There is no lobby very small and the staff have an arrogant pompous attitude for reasons I do not know. If you do stay here, which I highly do not suggest, walk over to Click Clack hotel for a drink and/or bite and youll experience the vast difference in hotel, service and staff quality. This hotel has no rooftop, very small. Yes you receive free breakfast but the staff is very aggressive and cold. This should be a 2 star hotel, at best.

This review is for the Coffee Tasting Experience at the hotel. We did not stay at the hotel. We just visited for the Coffee Experience and it was more than worth it! I learned so much about coffee and had a lot of fun doing it! Javier is fantastic! He's very knowledgeable and funny and speaks great English! I would highly recommend you do this while in Medellin!

😊After reading so many reviews, we decided to book. Amazing property located right in the middle of everything. All staff were always courteous with a big smile and whiling to help at all times. Breakfast was hearty full of good options and fresh squeeze orange juice. Delicious coffee is served as well. Decoration all over the hotel it’s just amazing, we love it. L’Occitane products in the bathroom were a must. In-house Abbiocco restaurant was the best we had in Medellín. High speed internet overpasses 250MB and an Epson home cinema in-room that features Roku, Netflix, and many others. A white noise box available so you won’t hear most of caos from outside. As requested, a coffee machine was available, no an espresso but a local brand: Juan Valdez. Fresh filtered water in room avoiding plastic bottles. Free snacks and soft drinks at the minibar. ☹️We didn’t find the room big enough to be called a Suite. The fake plants in the room. Medellin has Monsteras🍀everywhere and could be used instead of plastic ones. Bed was actually two twins together so be ready to sink if you’re a couple and also a bit soft for our taste. No a lot of water pressure in the shower.. Amenities were not for a 5*.. Missing shaving kit, sewing kit, cotton swabs, make up remover, shoe polisher pad, Hair Comb, bedroom slippers, bar soaps. Only a dental kit, Earplugs & shower cap were available. Pool was very small but nice to have a lovely drink in the rooftop 😎 Everyone talks about the noise and honestly we don’t know how they would control it … since there’s bars and clubs everywhere. It wasn’t an issue for us but we could hear it on the 9th floor.

I visited Poblado but had to leave this hotel early as the location was overrun by ***********, panhandlers, and noise until 4am booming outside the window. My friend found it impossible to sleep due to the clubs across the street as well, so we both found a much nicer place just a block or two away from Lleras park. Do yourself a favor and do not stay here, it's the worst location in Poblado. Furthermore, after I left I had an extremely difficult time dealing with an employee named Anderson and the hotel manager named Laura. They double charged me for my room and created a whole new unauthorized reservation extension without my permission. They acted oblivious to the facts that I checked out and even left the country. After much effort, they credited me back the overcharge but did not accept any accountability for their "mistake" or feedback on their behavior. This isn't the kind of staff you can trust. The hotel itself is new and clean, the roof is nice, but small, not popular and not great service. The restaurant is nice. There is no gym. Not worth it.