Hotel in zona Parochiekerk Sint-Libertus / Sint-Efrem in de Sint-Catharinawijk, Mechelen

Mi serviva un uomo al divano / ricevimento e era amichevole e disposto ad aiutare, che rendeva il soggiorno piacevole. Situato a circa 5-10mins passeggiata al centro della città e a pochi minuti dall'hotel c'è un negozio di comodità. La camera e il bagno sono puliti e spaziosi, con aria condizionata, che è un punto di più soprattutto durante la stagione estiva. Prenderei di nuovo questo hotel quando sarò a Mechelen e a Bruxelles in futuro.

Inizialmente relegati al quarto piano abbiamo acceso il condizionatore e un rumore assordante ha riempito la camera. Camera che già ci era parsa vecchiotta e non ben tenuta. Abbiamo chiamato la cameriera al piano ( o forse era la padrona....non lo sò) che accortasi del problema ha provveduto a cambiarci la camera e scusandoci ci ha portato al secondo piano dove le nuove camere sono belle ben arredate e confortevoli

I've stayed here on business now a couple of times and it is hard to put your finger on the pulse of this place as it doesn't really have one. A large modern building with no soul and it should be the preserve of people in suits attending conferences. It is very modern, clean, well staffed but it doesn't really work. For one the staff are professional but not friendly, the bar is across the road (even though they have a functioning one for events), the place is always empty and their isn't a thing to do. Rooms again are large, modern, clean, light and airy but have the feel of an architect who ran out of ideas. If you want a drink in the hotel and don't want to go across the road (to a fantastic brand new David Lloyd club it has to be said) you can buy a bottle in reception and sit in a cold desolate area by the revolving doors. It was cold, raining, sleet and snowing on my last trip so I sat by the door. Fortunately I was being taken out for the evening or I may have lost the will to live. Breakfast is really good and a wide variety of foods you'd expect. From the cold continental breakfast to bacon, eggs and toast. You can also boil your own eggs to ensure you get them just as you like. 6/10

Favoloso camera, molto tranquilla. Bella materassi, cuscini. Bagno e doccia separati. Sia consapevole che il bus navetta è limitato in ore vedere la foto di seguito. Delizioso colazione grande gamma. Prenota in camera o paga 24 euro in più.

Hotel della classica qualità della catena Holiday Inn. Molto grande, camere spaziose, ottimo wifi e tv con i tre canali Rai. Buffet di colazione con ampia scelta. Buono anche il ristorante. Da notare la possibilità di ridurre l'impatto ambientale rinunciando al rifacimento della camera (voucher da 5€ di ringraziamento) Ottimo servizio di shuttle sia dall'aeroporto che verso le principali destinazioni di lavoro nei dintorni. Unica pecca, nei di torni non c'è praticamente altro che hotel ed uffici, ma con il bus 272 si può facilmente andare in centro.

I had a very negative experience with the front desk staff that checked me in this past week. My husband and I booked a stay at this hotel back in April for 4 nights. They sent me an email stating that they weren't able to charge my credit card on the reservation, which made sense because we had forgotten we had just received a new card to replace the expired one. They asked that I look at my account, so they can charge a new card. If I failed to do that in 24 hours, then my booking would be cancelled. Approx 13 hours of receiving that email, I went in and updated the credit card information on the account and sent them an email confirming I did so. When I arrived at this hotel to check in a month later (which was this past week), the front desk staff told me that the reservation was cancelled. I showed them the email that they sent me and the one I had sent to them. I also showed them my original reservation number. They looked into it for a while, but they told me that ultimately the reservation was cancelled so they can't do anything. They were also all booked up on one of the four nights we were supposed to stay there, so they could only check us in for 2 nights (Thurs-Fri). Up to this point, I was confused but I wasn't upset. I understand things can happen, and I was eager to work this out. However, what really pushed me over the edge was the fact that the front desk staff showed no empathy for the situation I was in. I told them that I never received any email that my reservation was cancelled. I even asked if there were any other alternative hotels, as we were traveling from outside the country and did not know the area well. The staff person I was talking to responded with very little attempt at professionalism, and instead told me that we should solve this ”later” as I was holding up the line. I believe her words were along the lines of, ”you should turn around, look at the line.” When I asked her when ”later” would be, she let out a small laugh which was a very confusing response to what I thought was a valid question. This is when I was starting to feel incredulous. I wanted her assistance, but I got rudeness and condescension in return. I tried my best not to raise my voice even though I was getting frustrated, and I told her that I felt I was getting penalized for something that wasn't my fault. Still, there was no attempt to help me with the situation, and I felt like I was being waved away. At the very end of our interaction, the staff person told me that if there is a room that opens up on Sat they would contact me to let me know. I asked how they would contact me on updates (would it be through the hotel phone? My international number? Call, email, or text?) and I received a very frustrated look and a sigh in return, not a helpful response. I am still unsure why she acted this way, when I genuinely wanted to understand how I would be contacted. (And they never actually contacted me... even to tell me they were still all boo

Tutto è stato perfetto, solo all'arrivo bisogna pagare un acconto di 40 euro a notte. Ciò che non è indicato sul sito. Per il resto è stato un hotel perfetto e un bel letto.

La stanza ampia, pulita ma un po' datata. Ottima colazione continentale. Personale molto gentile, in particolare la receptionist Costina e Nadia, una addetta alla sala colazione. Fermata bus proprio di fronte all' hotel buonooooooooo