Hotel in zona Kesterbeekbrug, Mechelen

Non posso fare altro che valutare eccellente il trattamento del personale. Ho avuto problemi di salute e sono stati molto vicini e attenti. La posizione all'interno di Malina è buona e le strutture soddisfano le esigenze che a titolo personale richiedeva. Le sto togliendo un punto nella valutazione di pulizia per l'uso di moquette, non perché fosse sporco o molto meno, la pulizia merita un 5 anche ma so che è di vitale importanza per le persone con allergie e altri impedimenti con essa. Raccomando molto, soprattutto per il servizio e il personale, e ripeto.

Mi serviva un uomo al divano / ricevimento e era amichevole e disposto ad aiutare, che rendeva il soggiorno piacevole. Situato a circa 5-10mins passeggiata al centro della città e a pochi minuti dall'hotel c'è un negozio di comodità. La camera e il bagno sono puliti e spaziosi, con aria condizionata, che è un punto di più soprattutto durante la stagione estiva. Prenderei di nuovo questo hotel quando sarò a Mechelen e a Bruxelles in futuro.

Smerig! Het stinkt, trappenhuis is ongelooflijk heet opgestookt en vies. Niet prettig. We kozen voor een appartement 'hotel' omdat je dan een kitchenette hebt met koelkast ed. Er was een ranzige theedoek en een nieuw sponsje en zelfs afwasmiddel, geen wasteiltje of dop, geen afdruiprekje of afwasborstel, geen handdoekje of vaatdoekje. Oh en er waren precies NUL vorken. Gelukkig konden we die via de receptie wel krijgen. Het appartement leek niet of ontzettend slecht schoongemaakt. Direct melding gemaakt dat het appartement vies was. Zucht steun, maar de receptionist kwam zelf wel even stofzuigen. Allemaal goed en wel maar de vloer is zo smerig dat we e niet met blote voeten op durfde. De badkamer is ronduit goor!! Schimmels en vlekken op de muur. De wc pot vloer en wanden waren duidelijk niet gepoetst. Zelfs nadat de volgende dag een schoonmaker extra aan het werk was gezet (waar moet ik schoonmaken?? Waar niet?) Heb ik zelf flink moeten schrobben met de aanwezige spons en de handzeep. Toen was het door van dragelijk maar prettig was het niet. Later maar wat extra handdoeken en een nieuw sponsje gepakt van de schoonmaak ploeg. De schuifdeuren konden nauwelijks open of dicht omdat de rail zo ontzettend smerig was. De lift was onbetrouwbaar, we zaten direct naast het trappenhuis dus gebruikte we alleen de trap. Het personeel was wel vriendelijk maar niet gastvrij, ze leken niet echt op de hoogte van hoe je met gasten omgaat, hoe je moet schoonmaken etc. Er lijkt niet echt een beleid ofzo te zijn. Het is dan eigenlijk ook geen hotel. De kamers zijn gehorig. Locatie is wel prettig dichtbij het centrum. De bedden waren oke, met schoon en heel beddengoed, lijkt me normaal maar dat was gezien de verdere hygiene een meevaller. Op zich ook ruim genoeg, de indeling was niet echt logisch, veel kastruimte al waren de kasten van binnen helaas ook niet schoon. Zonder parkeerplaats zou het erg lastig zijn al zit er dichtbij op het plein wel een parkeer (geen idee van kosten). Lang verhaal kort: Ik zou het 100% afraden om naar Be-Hosting Mechelen te gaan. Gewoon NIET doen! Zonde van je geld, want zó goedkoop was het nou ook weer niet.

Booked this to catch my flight for the next morning, nothing less than what was expected, clean room, friendly staffs and most importantly free transport to and from airport, will consider this hotel again for convenience.

Tutto è stato perfetto, solo all'arrivo bisogna pagare un acconto di 40 euro a notte. Ciò che non è indicato sul sito. Per il resto è stato un hotel perfetto e un bel letto.

l'hotel è posizionato a metà strada tra l'areoporto e il centro e ha uno shuttle gratuito. di fronte c'è la fermata dei taxi. il personale è gentile e disponibile. la stanza è piccola ma confortevole. c'è una piccola bottiglia d'acqua gratuita e il bollitore. letto comodo e bagno ben riscaldato. nonostante fosse un periodo di grande affollamento le operazioni di check in e check out sono state veloci e senza complicazioni. la colazione può essere migliorata. non ho avuto occasione di provare altri servizi dell'hotel.

I had a very negative experience with the front desk staff that checked me in this past week. My husband and I booked a stay at this hotel back in April for 4 nights. They sent me an email stating that they weren't able to charge my credit card on the reservation, which made sense because we had forgotten we had just received a new card to replace the expired one. They asked that I look at my account, so they can charge a new card. If I failed to do that in 24 hours, then my booking would be cancelled. Approx 13 hours of receiving that email, I went in and updated the credit card information on the account and sent them an email confirming I did so. When I arrived at this hotel to check in a month later (which was this past week), the front desk staff told me that the reservation was cancelled. I showed them the email that they sent me and the one I had sent to them. I also showed them my original reservation number. They looked into it for a while, but they told me that ultimately the reservation was cancelled so they can't do anything. They were also all booked up on one of the four nights we were supposed to stay there, so they could only check us in for 2 nights (Thurs-Fri). Up to this point, I was confused but I wasn't upset. I understand things can happen, and I was eager to work this out. However, what really pushed me over the edge was the fact that the front desk staff showed no empathy for the situation I was in. I told them that I never received any email that my reservation was cancelled. I even asked if there were any other alternative hotels, as we were traveling from outside the country and did not know the area well. The staff person I was talking to responded with very little attempt at professionalism, and instead told me that we should solve this ”later” as I was holding up the line. I believe her words were along the lines of, ”you should turn around, look at the line.” When I asked her when ”later” would be, she let out a small laugh which was a very confusing response to what I thought was a valid question. This is when I was starting to feel incredulous. I wanted her assistance, but I got rudeness and condescension in return. I tried my best not to raise my voice even though I was getting frustrated, and I told her that I felt I was getting penalized for something that wasn't my fault. Still, there was no attempt to help me with the situation, and I felt like I was being waved away. At the very end of our interaction, the staff person told me that if there is a room that opens up on Sat they would contact me to let me know. I asked how they would contact me on updates (would it be through the hotel phone? My international number? Call, email, or text?) and I received a very frustrated look and a sigh in return, not a helpful response. I am still unsure why she acted this way, when I genuinely wanted to understand how I would be contacted. (And they never actually contacted me... even to tell me they were still all boo

Yust si rileva come un ostello dall’anima moderna, raffinata. Personale accogliente, ambienti e camere spaziosi e dallo stile moderno. Con il tram 7 si raggiunge facilmente il centro città e con il tram 15 altrettanto facilmente si raggiunge la stazione centrale. Un ostello unico nel suo genere! Eccellente!