The Summit at Massanutten Resort by TripForth

Sadly disappointed It wasn't our first stay at the resort, we've been going for many years and it's always been a very good time however this time before we left there was a death in our family. So for that reason alone this time things would be different. So we asked if we could change the dates on my sister's unit because it was her mother n law who had passed away. I feel like we got the run around and the end result was that we had to take the loss for the unit because we were told that it would be able to be done. This was without any real explanation as to why. We aren't sure of who dropped the ball but this was very disappointing. This time wasn't as enjoyable as other time before.

Sadly you can hear everything above you, no matter the time of day. The room was nice, pillows suck, bed not comfortable. Space was nice and big. Decent Mountain View. Over all property seems like a lot to do but additional costs.

Massanutten trip 2025 When I got to the property, I noticed water inside the dishwater. I started the cleaning cycle and again it was not draining so I had to call for service and they sent a tech to fix this first issue. In addition, the blow dryer in the master suite did not work so they came and replaced it and it still did not work. They said they will send someone to replace the electrical outlet but no one ever showed up. We kept getting zapped/ electrocuted every time we turned the lights in both bathrooms. Finally, I noticed a red light on the GFI breaker in the laundry room and re -set it and the blow dryer started working but we kept getting electrical shocks from the light switches constantly. Lastly, the snow spreading machine/tractor was working all night under our windows to spread out the snow they were making for the sky resort and every time the machine would go in reverse it makes a loud beeping noise, alerting everyone that it is going backwards, which was about every two minutes when it is going backwards. I could not sleep for the two nights we stayed there because of the never-ending beep sounds that would stop and go from 10PM until almost 6:30AM. Overall, not a great experience.

Checkout at 10 am and having activities planned still at their property was a little skittish but otherwise love this place

the bed was hard, but all else was fine.

Great location and it was quiet and clean. Easy check in