Hampton Inn Maysville, KY

the bathroom floor is heaved up. the cold water knob leaks when you turn the hot on. the tub drain can't keep up with the shower water so you syand in water.

I had to travel for work. I took my son. He really enjoyed the breakfast. Great hotel. Would stay again.

Good location and near several eating places within walking distance. Some areas need updated and carpet cleaned. Mattress was good, we did sleep well. Thats what we needed after traveling all day. Did not realize dogs were allowed until after we checked in.

Overall the room was decent. Trash sitting by the can near the elevator was unacceptable. It was there for almost 2 days before being removed. Housekeeping needs help, or more professional employees. We had to track down housekeeping because on our 3rd day we still hadn't been restocked with towels, old towels etc removed and trash changed. The housekeeper acted as if we were interrupting her, and we felt as if we were inconveniencing her by doing her job. Besides housekeeping, the only other issue was the pool. When booking here, we wanted to make sure the pool was operational. On the site at the time of booking it was closed for maintenance. When we arrived, there was a sign in the elevator stating the pool was closed until further notice. I checked daily until the night before we left Florida heading for Kentucky, imagine the disappointment when we saw the sign. I will say the breakfast was far more than I had anticipated, and since we were on the 3rd floor it was quiet. Check in and out was a breeze and hassle free.

First this Hotel was booked with the first consideration being the pool. No where on their site does it say it is NOT AVAILABLE. When arriving was NOT WELCOMED as a DIAMOND member. Had to ask for the Diamond refreshment benefits. The rooms are dated with few electric outlets for charging electronics. On the surface it appeared clean. A closer look at the A/C showed a disgusting mix of dirt and other stuff blowing out. The bathroom had dirt in the corners, paper coming off the wall. All and all not up to Hilton standards. Ranked number 1 in Maysville. If this is number one I would hate to see number two.

When we checked in for a two night stay, we were asked if we wanted the room made up after the first night. I said yes. At 10:30 am the next morning we removed the do not disturb sign, and left the hotel at 11 am. On the way out my wife asked Daryl to have the room made up. When we returned that evening, there was two towels in front of our door, on the floor. The room had not been made up. We spoke with the front desk lady, she said she came in at 3pm and housekeeping was still there. I am getting sick of Hampton’s policy of not making up rooms. This has happened in St. Augustine, Charlotte, and now here. Probably time to give up Hilton Honors and look elsewhere.