Hotel in zona Grand Gaube, Mauritius

Location was OK. A bit far from Port Louis where I was commuting to (like 30-40 minutes drive after peak hour), but I chose that so it’s OK. I wanted to retreat. Getting taxis after 8pm as a foreigner without local taxi apps is a nightmare so be conscious of this. The cleanliness was wanting. First day big cockroach emerges crawling and at check in the manager just stomps it and kicks it out. No issue but the stain is was on the floor next day when I returned, unmopped! I also found a smaller one on the coffee table, smacked it with my slipper and left the carcass there to test if it would be cleaned as I’d read reviews about bugs and cleanliness needing improvement. It was still there till I messaged concierge to complain about poor cleaning. The dishes also had some stains on some days and the kitchen counter tops were not cleaned with one day me finding cooking oil residue on it after I’d made an egg, exactly where I left it. Again, to test cleaning rigour. The extra kitchen/ dish cloth that was folded and left in the drawer also had flour residue. It obviously wasn’t cleaned or even checked before being returned. On day 2 I was met by a huge flying cockroach on my bedroom wall that I used all the Doom on (thank God they provide this in the apartment 🫣) as I’m petrified of bugs and huge flying ones at that! I left the carcass on the floor after battling that creature for like 30 minutes to test housekeeping and thankfully this one was removed as I left it in plain sight. I had to tell concierge at check out that cleaning in this place needs massive massive improvement. Otherwise it’s a great huge space with great amenities and fittings, loads of parking space and well located for a vacation. The breakfast was just OK. Nothing special. Concierge was proactive in communicating and the security levels are good. They charge a $/€550 deposit on top of the accommodation rate at check in so read the fine print. But it is just a pre-authorization on card so instantly released to card, if you damage nothing. If cash, it’s also instant at check out. I would return, but they need to work out their housekeeping and fumigation issues.

Super divertente e accogliente hotel con amici dipendenti! Eravamo qui con luna di miele e lo consiglierei a tutti gli altri 😍😍😍

Хороший отель, но до пляжа надо на чём-то ехать

Il posto è molto bello e un'esperienza diversa, ma l'igiene non è il livello richiesto, sia l'igiene delle camere che l'igiene del ristorante. Il personale della reception e l'hotel sono molto amichevoli.