Recensioni su Hotel Fine Garden Matsuzaka II

Risposta dalla struttura: Thank you for sharing your feedback with us. We're glad to hear that you found the room spacious, clean, and comfortable. However, we sincerely apologize for the oversight regarding your request for two non-smoking rooms. It's regrettable that one of the rooms had a slight smell of smoke. We understand the importance of providing a smoke-free environment for our guests, and we apologize for any inconvenience caused. Your comments are valuable to us, and we will take steps to ensure better communication and adherence to guest preferences in the future. We appreciate your understanding and hope to have the opportunity to serve you better on your next visit.