Pullman Sydney Airport

Recensioni su Pullman Sydney Airport

Pullman Sydney Airport

191 O'Riordan St, Mascot, New South Wales, 2020, AustraliaDettagli hotel
Pullman Sydney Airport
Pullman Sydney AirportPullman Sydney AirportPullman Sydney Airport
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

4.4/5
Molto buono
208 recensione
Recensioni verificate
Ubicazione4.5
Strutture e servizi4.4
Servizio4.3
Pulizia4.6
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Tutte le recensioni(208)
Recensioni positive(196)
Recensioni con foto/video(35)
Posizione conveniente(58)
Trasporti comodi(51)
Vicino all'aeroporto(45)
Tranquillo e accogliente(12)
Trasporto da/per l'hotel(9)
Buona insonorizzazione(8)
Letto comodo(8)
Ben arredato(5)
Recensioni negative(12)
Miriama
Camera Superior King
Soggiorno: set 2024
Coppia
1 recensione
5.0/5
Eccezionale
Pubblicata: 20 ott 2024
Near to the airport & Love the view from our Room , 😍😍😍😍😍
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Liza candy
Camera Superior con 2 letti matrimoniali
Soggiorno: dic 2024
Solo
15 recensione
4.2/5
Molto buono
Pubblicata: 2 feb 2025
Perfect - great location, nice rooms. Very clean room. It’s a little ugly in the lobby but the rooms are good
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luke_middlebrook
Camera Superior King
Soggiorno: giu 2024
Coppia
14 recensione
5.0/5
Eccezionale
Pubblicata: 6 ago 2024
We had an amazing experience at this hotel before flying out for our wedding. My fiancé’s family is from the US, and I had been showing them around Sydney, however due to the limited time we had one night stay in the Blue Mountains before returning to stay with the hotel. The FO manager allowed us to store our large luggage at the hotel because we had not the car space for the luggage going up to the mountains. The service attendants were, kind, prompt and considerate. The design of the interior of the hotel is very different for a Pullman, and when we went up to our room we had a handmade card from the reception staff wishing us well for our big day! They accompanied this lovely gesture with macaroons and a room upgrade. Being stressed about this part of our itinerary, I had a lot of communication with the staff and they were very helpful, always offering thorough and convenient suggestions. Thank you Pullman, looking forward to staying with you again!
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Shannon Tara
Camera Superior King
Soggiorno: dic 2024
Coppia
2 recensione
4.2/5
Molto buono
Pubblicata: 8 gen 2025
Airport shuttle was not convenient and there was a $12 fee per person. Uber was a better, cheaper option - especially if there is more than one person travelling in your group.
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Utente ospite
Camera Superior con 2 letti matrimoniali
Soggiorno: nov 2024
Coppia
2 recensione
3.5/5
Pubblicata: 2 gen 2025
i honestly don’t think this is a 5 star hotel- bar and restaurant mediocre at best and no facilities ie swimming pool - rooms were spacious and comfortable but no view- wouldn’t want to stay there more than the 2 days we stayed
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Capturingmemories
Camera Superior con 2 letti matrimoniali
Soggiorno: apr 2024
Solo
19 recensione
4.5/5
Ottimo
Pubblicata: 2 giu 2024
Not bad , just that lobby lounge is always crowded . Looks like a 4 star hotel , furnishing internally is ok but not a luxurious feel . I personally feel that inside the room there isn’t warm , dim lights or night lights, if this is provided it will impricevthe feel of the room . My own personal preference is to have warm lights and a darker feel . I find the current lights very glaring and there isn’t floor lamps too , so the feel is pretty basic but at least it is a clean room . The 2 chairs are not comfy and in an awkward position . It will be good to have more charging points as I could only find one charging point for my iPhone 13, they don’t hv extra point for my iPhone 15 without my socket . Gym is very small , a little scary at night around 8pm . Nice green apples and carton water and provided with compliments there which is excellent .
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Vienna
Camera Superior King
Soggiorno: ago 2024
Viaggio con amici
3 recensione
4.0/5
Molto buono
Pubblicata: 20 ott 2024
Both location amd environment are ok, service is ok, and overall is good.
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AL2033
Camera Superior King
Soggiorno: mag 2024
Coppia
15 recensione
4.5/5
Ottimo
Pubblicata: 23 giu 2024
Location wise close to airport and mascot railway station … shuttle van at $12 or Uber at $20 Very modern and clean room At this price … very attractive Nice good food and most friendly staff at the reception and restaurant
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Yumi
Camera Superior con 2 letti matrimoniali
Soggiorno: nov 2024
Famiglia
3 recensione
5.0/5
Eccezionale
Pubblicata: 27 dic 2024
overall good、I stop train to airport station
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Sujittra Choochuay
Camera Superior King
Soggiorno: gen 2024
Viaggio con amici
12 recensione
4.5/5
Ottimo
Pubblicata: 25 feb 2024
great location
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Roland0408
Camera Superior King
Soggiorno: ago 2023
Coppia
6 recensione
1.0/5
Pubblicata: 30 set 2023
It was a terrible stay during our trip in Sydney. When we get off our car, there were no one greeting and helping us to carry our luggage. The queue was long for checking in and we waited for a while at the lobby. After we got into our room, we realised that the air-con was not working properly with only cold air coming out and no heated air. We called the front desk and checked room eventually. After we changed to a new room, we found that the shower head was broken leaking water from the hose. That was ridiculous given that we have changed room twice and the room still unusable. The most annoying part was the staff told us to keep the room key for our first room. However, they suddenly came up in the middle of the night at around 2am to get back the defective room key. That was hilarious and terrible manner to wake a customers up when they were asleep. Terrible and scary. Wouldn’t recommend to anyone to stay in this hotel. Worth not even one star. Pay extra to go somewhere else to stay for your trip in Sydney.
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Risposta dalla struttura: Dear guest, Thank you for your review. We are genuinely sorry for the unfortunate experiences you had during your stay, and we deeply regret the inconveniences you faced. This falls short of the high standards we aim to provide our guests. Your feedback about the lack of a warm welcome, check-in queues, and room issues is greatly appreciated. It allows us to address these concerns and make necessary improvements in our service and maintenance procedures. I will pass it on to the team to ensure that we improve on our service. The unexpected visit at 2 am to retrieve the room key is certainly not our standard practice, and we apologize for any disturbance caused. This will be discussed with our team to ensure it doesn't happen again to any other guests.We hope you might reconsider staying with us in the future, as we are committed to enhancing our service and overall guest experience. Your feedback is invaluable, and we take it to heart as we work towards better guest satisfaction. Thank you for sharing your comments.Sincerely, Linda Thomas (Sales team)
Utente ospite
Camera Deluxe King
Soggiorno: feb 2024
Coppia
1 recensione
5.0/5
Eccezionale
Pubblicata: 6 mar 2024
Very nice location, close to the train station and restaurants. The room is clean and the bed is comfy.
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John
Camera Deluxe King
Soggiorno: gen 2024
Solo
12 recensione
5.0/5
Eccezionale
Pubblicata: 3 mar 2024
The hotel was very clean and the staff very helpful,also the meals were really good, especially their buffet breakfast
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Katherinecc
Camera Superior King
Soggiorno: lug 2023
Coppia
27 recensione
4.0/5
Molto buono
Pubblicata: 24 ago 2023
Overall its a standard hotel next to the airport. Staff was very friendly except that during the night, the staff was not very responsive in answering the call and did not sound very approachable.
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安德鲁
Camera Superior con 2 letti matrimoniali
Soggiorno: dic 2023
Famiglia
5 recensione
4.5/5
Ottimo
Pubblicata: 4 gen 2024
Wish there was some kind of shuttle or bus service free of charge, but other then that it was a solid place to stay.
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Risposta dalla struttura: Dear guest,We very much appreciate your comments regarding your stay at the Pullman Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharon CheungFront office team