Hotel a Marsiglia,

hôtel au top, structures, propreté, emplacement. Seul point noir de cet hôtel l’accueil que nous avons reçu de la part de « Samuel », un réceptionniste odieux et méprisant qui a fait preuve de condescendance. Ayant un problème au bassin je nécessitais une chambre avec douche, ce que j’ai précisé et qui était inscrit sur ma confirmation de resa, ce cher monsieur m’a alors gentillement demandé 180€ pour obtenir la chambre initialement réservée. Avec un geste commercial à 80€ finalement. Les parties communes ne sont pas adaptées aux pmr malheureusement.

Tres bon hôtel et un très bon accueil  ! J'y ai passé un sejour avec ma fille et tout était parfait , les chambre dans le jardin sont tres agreables, le lit confortable, la salle de bain très grande également. Cet hôtel est tres beau, et assez atypique avec ses différents bâtiments et le grand jardin au milieu. Le parking propre à l'hôtel est un vrai plus !  Et pour finir le petit dejeuner fut parfait ! j'espere pouvoir revenir rapidement ! 

L'hotel è vicino al palazzo di Faro, che può andare al vecchio porto o alla spiaggia dei Catalani, Il ristorante è fantastico e può coprire il bellissimo panorama del porto!Il seminterrato ha un altro parcheggio!

We stayed in Sofitel Marseille for 3 nights in the summer of 2023. The hotel is located right on the periphery of the old port of Marseille where all the shops and restaurants are located. It takes about a 15-minute walk to get from the hotel all the way to the centre of the old port so the hotel is fairly insulated from the hustle and bustle of the old port. The exterior of the hotel looks a bit dated but the interiors feel very fresh, clean and bright. We upgraded our room to a deluxe room facing the old port at the reception and we thought it was worth it. We never tired of waking up to a view of the old port with a clear blue sky. The room itself was quite clean and spacious. There was enough room to open up two luggages and still move around comfortably. There is also a turn down service where the staff will put out the bedroom slippers and play some nice Jazz music when you come back. The bed was nice and comfortable and the pillows were fluffy. The only complaint we had was that the air conditioning would turn off in the middle of the night. The air conditioning control did not seem to work and it seems like the air conditioning is centrally controlled so the in-room controls did nothing. I could not sleep the first night as it was too warm and stuffy so we asked for a ventilateur (fan) the next day. That helped us to sleep better. Obviously, if you are planning to stay during the winter months then the heat at night should not be an issue. The staff at the reception were always pleasant, warm, friendly and polite. We were upsold the room with a view when we checked in so that should say something about how friendly the staff were. It was EUR70 per night for the room with a view and it included overnight parking (EUR27 per night) so it was really only about EUR50 extra per night. The valet and the concierge were all very helpful and nice and they all speak English well enough. If you intend to park here, do note that the roads within the hotel property can be quite narrow and the parking lots are quite narrow as well. It may be worthwhile getting the valet to help you park your car at least for the first day because driving from the car rental agencies at the Marseille train station to the hotel was stressful enough for us. We paid around EUR300 - 350 a night but we thought it was worth it and we thoroughly enjoyed our experience.

Cleaning ladies were demonstrating 53 days in front of the hotel when I arrived. The rotating door was covered with mud and confetti, while the black women danced to loud African beats. A complete shock! They continued during my stay… The front desk was super helpful after I contacted their manager. My flight was delayed and I arrived a day late so they managed to modify my reservation without extra payment. My card didn’t work so I gave a cash deposit and they sent me an email when my suitcase that had been delayed arrived (so as not to wake me up). The housekeeping was average- twice they didn’t restock the water. Once they forgot a cleaning chemical. Another time they didn’t restock the decaffeinated capsules. Also they could have been more generous with the toilet paper. It’s the very thin recycled one, that goes fast. Breakfast was delicious and the restaurant spacious, with a garden overlooking the marina. The room was large, modern and quiet, with an amazing view of the harbor, including both sunsets and sunrises! I even saw the incredible half an hour long fireworks for Bastille day right under my window! The bed is big and comfortable, pillows a bit too soft, lighting is good but there are no toiletries (which was initially problematic due to the lost luggage). Room service wasn’t available the only night that I wanted to order it - due to Bastille day celebrations. The QR code don’t work on my phone so I had to call the reception to order. Also there was no alcoholic drinks listed, plus I had no fridge in the room, so I couldn’t fully relax and enjoy my holiday. The hotel doesn’t have a spa, which is a shame. So I made a reservation online and got a massage in the Hammam spa a few minutes from the hotel)very expensive and not great). The closest one to the hotel was closed. The pool is gorgeous but in another building which requires another elevator to be taken at the ground floor. A bit of a hassle…The gym is basic but good. Gets pretty busy and dirty at the end of the day. There are many nice restaurants nearby and even a small Proxi shop. There is a bus stop 1min away, that goes to the Terrace du Port. And the taxi conveniently dropped me off right in front of the hotel. The Mucem and Cosquer caves visible from the hotel, are a bit pleasant 25min walk away and the well worth the visit. Overall, I was satisfied with my stay, and would come again if the above issues were resolved.

A v buon ostello!! Camera confortevole, bagno pulito, sicurezza. L'ostello ha una cucina condivisa con molti posti, e un bar con bevande a prezzo equo. La posizione dell'ostello è v buono, 5 minuti a piedi alla stazione di autobus e 8 minuti al tram. La ricezione ha una sala di magazzinaggio, se si verifica presto, si può ancora immagazzinare la valigia lì e divertirsi prima di lasciare. Molto consiglia!!

一步踏入落日餘暉的海里 環境確實驚喜！感覺從房間可以一步踏入波光粼粼海里，連衞生間都是光線通透的設計。午後的樓下海岸都是享受陽光的年輕人，奏樂、跳海、喝啤酒，無比快活。但到了夜晚又無比靜謐，衹有海浪作為白噪音，睡的非常愜意。 酒店的頂樓露天泳池和樓底室內泳池平分秋色，各有各的舒服，酒店還貼心的提供了小籃子方便放置浴巾。 本以為離市中心會有些距離，沒想到驅車衹有幾分鐘路程。旁邊不遠處就是久負盛名的落日餐廳。可能唯一的問題是沒有停車場，期待儘快想到解決辦法。