Hotel Family-friendly a Marsiglia

Abbiamo trascorso 2 notti in agosto in una camera tripla, abbastanza grande. La doccia è nella vasca da bagno, molto scivolosa. Si trova in una posizione tranquilla molto vicina alle fermate della metro e ad un parcheggio cittadino (purtroppo molto caro sebbene Novotel fornisca il 10% di sconto) se non disponibile quello dell'hotel che ci è stato riservato solo per la seconda notte. La colazione è molto varia e completa di tanti cibi, caffè nespresso con tanti tipi di cialde, succhi buoni. Le ragazze della reception sono molto cortesi e disponibili a fornire informazioni, anche se parlano inglese con difficoltà. Il punto debole è la pulizia, la nostra camera aveva moquette con dei residui (abbiamo trovato un'unghia, una molletta per capelli) e probabilmente non è mai stata aspirata anche nei giorni che c'eravamo noi. Nella hall e nella zona ascensori tutti i dispenser con igienizzante erano vuoti, dal 22 al 24 agosto.

Stayed in this hotel in June 22. Have to admit that my first impression was student halls but we adapted well. The apartment was small but very clean. We had one bedroom but only big enough to house twin beds and a bedside table and a lamp. The beds were very comfortable. There was a separate toilet and a small bathroom with a over bath shower. I first thought that the bath was not clean but it was just here the enamel had worn away. There was a small kitchenette with cooker, fridge and dishwasher. We didn’t use it except for tea and coffee as we had B&B which was good the lady in the dining room was very friendly and was happy to help. We ate out for dinner. There is a table and chairs and a sofa bed in the living area plus a tv. The balcony was big and facing the sea which was nice with lovely views over the bay. There were patio table and chairs. If you are staying less than 8 days you won’t get room service but will provide it at an extra cost. There is a free safe deposit in all rooms. I think this is because of covid. There is free WiFi and a safety deposit box. There is no hairdryer in the rooms but you can get one from reception at no cost if you ask. Reception were ok but didn’t speak much English but we were in France after all so got by. The pool is small but nice the only thing is that there is no seating around the pool. Most people were just sitting on the decking on towels. The hotel is just 5 minutes from the beach. The only thing is that it was not Sandy but stony and gritty not good for making sand castles. There are no sun beds or parasols to hire, and very little shade. There is a Sandy beach further down the bay about 10 mins walk. There are restaurants close by but also more on the Sandy beach which is lovely. Also a good supermarket near too. You can get a bus into the city on the road next to the hotel the No 83 is €2 per person each way along the coast to the marina. I have to say that the external walls of the hotel need to be tidied up they look very tired. A lick of paint is needed badly, and maybe the rooms brought up to date a little. Maybe the hotel group could invest some funds into doing this. All in all we had a good stay but it could have been better. Thank you to all staff the made our stay comfortable.

We stayed here for 2 weeks in August. Pros - the location is amazing - literally 14mins drive to Marseille. The car park is very spacious and free to use. The pool is very well maintained, clean and nice to use, pool towels provided from reception free of charge to use and return. The staff at breakfast are very friendly and the range is quite nice. Cons - it took 9 days from us reporting the fridge in our room not working for them bringing us one from a different room. The air conditioning barely works and the room was so warm! The staff on reception speak very limited English so often it is difficult to communicate if there are any issues. Although the breakfast provided is quite nice, it is poorly managed as things often run out (juice, bread, fruit) and either not topped up or often warm. The room we stayed in was clean but very old looking and not the typical Novotel style you would expect. The sink leaked our entire stay, often towels and toilet rolls were not replenished by the cleaning staff.