Utente ospite
16 marzo 2024
We stayed here when on a group tour. I debated on whether to give this hotel a 3* or 4*. I opted for for 4* for the following reasons: This hotel in its heyday would have been rated as a very good 5*. It has all the amenities of a 5* hotel namely: a) central location (close to good shops, restaurants and a medina); b) two pools, gym, sauna, hammam, coffee shop, large airy lobby area with plenty of seating both indoors and outdoors; c) unlike some of the other reviews, we found the staff friendly and welcoming. Waiting staff in the dining room were helpful and proactive; d) our room was large with a practical layout. Our room and bathroom were clean. What lets the hotel down is that it looks dated, it needs a refresh. The carpets need cleaning or replacing. The towels and sheets need to look and smell fresh and clean. They should not prevent people from bringing in water- we did as we were not aware of such a rule.
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