Novotel Reims Tinqueux

距離特斯拉充電樁很近，作為途中一站非常方便，旁邊就是家樂福

酒店沒有電梯，如我這種小仙女擰起超20KG行李非常不方便

Booked this hotel as first leg of our journey towards South. Rooms were good and clean, staff super helpful and food and drinks offerings were nice too! Also, parking is free! On the negative note, there were no milk in the room with the tea/coffee facility. Staff in the restaurant (most probably) forgot our food, and came out imminently as soon as I reminded them around 55 mins after our order. It looked busy with a British coach party, but everyone else got their food around us, even though they were seated way after us - but it was worth to wait for it!

A very basic hotel. Nothing 4 star about it. On the website it says pool is closed from second week of April however the pool was already closed. I booked it mainly because there was a pool. Breakfast is also very basic and not worth 19 euros. Paper cups and not properly stocked in room facilities.

First impressions of the Reception and our room were very good. We had asked for a ground floor room as they dont have a lift. Everything went badly when we went for our evening meal in their restaurant. Very limited mundane choices for a 4 star hotel. My wife ordered chicken which was undercooked and red in places when delivered. We complained and it was taken away. It returned after two minutes with a message from the chef that it was OK as it had been cooked slowly at a low temperature. We did not accept this and it went back again only to reappear having been cut up and microwaved to destruction. Eventually got the attention of someone who appeared to be in a supervisory capacity to state we were very unhappy and would not be paying for the meal. The price was taken off the bill initially. We were staying there for three nights and did not have our evening meal in there again. Bar service was very poor due to lack of staff. The restaurant had the air of a poor motorway services area with lots of badly beheved children causing problems. Sadly these children and parents were in the main British. We reported our feelings about the meal to the hotel reception who were very upset for us and the matter was reported to the daily management meeting the following day. The whole meal bill was annulled and a large basket of fruit given as an apology. Breakfast in the same reataurant was very hit and miss with it being rammed full of people and the staff struggling to keep the buffet restocked. We would not recommend this hotel at all.

Not well maintained. Bathroom door not working and generally in need of updating. Reasonable basic breakfast. Car parking OK. Easy to find. Fairly cheap. Beds not that comfy. Clean. Check in and check out easy. Staff left room cards out for us when reception was closed.

Easy to find near the motorway. Very kind snd attentive service. Room perfect for wheelchair users on the ground floor. Excellent restaurant for dinner and an amazing breakfast. We stayed on our way South, and also coming back. We’d certainly stay here again!

The room was fine typical Novotel as was the bar outside seating a bonus but the restaurant is awful. The food is awful. I ordered a cote de veau rare it arrived cold and had at a previous time had been cooked through. My husband had a steak which was like shoe leather truly awful if you stay there eat out