Utente ospite
16 maggio 2024
We arrived at hotel about 2.30am and we were greated by friendly bell boy and reception man. Quick check in and taken to room. In room was a bread sandwich roll, apple and water which was a nice touch. Room small, only one small wardrobe each, no draws etc which is hard when your staying for 2 weeks as nowhere to put anything. Only 2 plug sockets, also annoying with the tech these days . Food in restaurant was a bit repetitive and cold most days, but beef was lovely. Drinks at the bar were limited too, no whisky, rum, brandy etc only vodka, gin, bailies or cocktails oh and wine beer but for a 5* hotel should be more to choose from. If you want a sunbed you need to get up at 6.30am which is not my idea of a holiday. Animation team do try hard and work such long hours but it's very basic and evening entertainment is very poor. The hotel it's self is spotless and well kept. Rooms sort of get cleaned daily,as in towels get changed and bed gets changed whenever. The music from the hotel next door over takes the music from this hotel, very loud at times. Waiters are hard working and restaurant manager is lovely. The hotel manager seriously needs to learn some people skills, miserable looking bloke, never speaks to the guests and one day I witnessed him clicking his fingers at a waiter to get him a drink, this as very poor management skills, like man. Overall if your looking for a 5* hotel look somewhere else, this is more a 3* and think it's only a 5 due to having a spa, which we didn't use. Also have to say Simon in the jewellery shop is a lovely, genuine man who will help you however he can, whether your spending £10 or £1000, definitely worth a visit.
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