The G Hotel Seashell

Just came back from a one night stay in the G hotel. The hotel is really nice, clean and with a relaxing vibe. It was our 10 years anniversary and we wanted to spend a relaxing vacation. We had a cabanna by the lagoon it was very clean a bit small but ok for a cabanna. The bathroom had a small extension with sky light and plants that gave a very nice vibe to the room. The beach was amazing , spacious and sandy. All the staff were really helpful and friendly. We wanted to do something crazy for the anniversary and with the help of mr Amir the hotel 's night manager we were able to come back with the pictures and memories we wanted. A special shout out to Mr Amir for going out of his way to help us. Regarding the restaurant and the food they were both amazing. Food was delicious with lots of varieties. Again it was a vacation to remember, the perfect place for a quick relaxing get away. Only draw back is that it is a bit too quiet for families with kids. Looking forwards to going there again.

Very Nice hotel specially the stuff, food is great, special thanks to Mr Kareem at the front lobby desk for helping us pick the best room and guide us for most popular attractions. over all its a great hotel best visit Thank you for your hospitality

It is a nice property with a lot of potential. Beautiful pool. We booked a Seaview room. When we first got there, we saw some construction material in front of our room while looking at the sea. We were told that they are just cleaning up and removing everything, but to my disappointment, the next day there was even more construction material and two huge tents that blocked the view to the sea. Apparently they were prepping for a wedding and they were building a huge stage on the beach to accommodate the wedding. Every day we would wake up to hammering and construction workers yelling at each other, giving instructions. Within three days, the stage was complete, and it was completely encased in privacy walls completely blocking the view to the sea. So we cannot see the sea from our room and also cannot see the view from the main areas. I complain to the GM and ask him why we were not told that there was going to be construction and the view is going to be blocked. He said he was sorry. Every complaint I had all he had to say was I am sorry. He offered me lunch to compensate, I told him I did not need lunch, I wanted the view to the sea that I booked and paid for. They offered to move us, I do not want to pack and unpack again, and also in order to move us away from all of this they would’ve had to move us far away to the other side of the resort and we would be very far from the reception and the dining areas. That was another important criteria I gave them when I booked the room is that I need to be closer to the reception area so moving me to another room away from all of this would put me very far from the reception. The hotel only apologizes as I’ve seen in previous poor reviews, but they never really improved their service. I will also say that , Service during the morning and evening buffet is poor. Although they have a lot of labor, they are not well trained so we are constantly needing to request simple things like water, coffee, please come and pick up the dirty plates and things like that. Basic things that they should have been trained to do. Of course , that goes back to the management who did not properly train the employees. Everything trickles from the top and apparently the top is not doing their job. I would not come back here again and would not recommend it.

Worst beach you can ask for full of rocks and far away from the rooms. Rooms have the worst views, just get a pool and dont bother with the seaview. Very rude staff and management, hotel lobby is full of club cars that fill the space yet you can park your car for 1 minute to pick up your family and your bags when checking out. Never coming back again.

I had an amazing experience at the G Spa. The massage was done with such expertise. The staff were very helpful and friendly. Hayam and Lydia were especially nice. I recommended the experience to my daughter and father in law they both enjoyed it. Loved my time at the spa this season:)

Massive hotel, with a lot of unexpressed potential. Beside the Rooms freezing at 10 degrees, the courtain that won’t close, the questionable breakfast buffet. Had a great sleep and a nice deep in the pool. I will be back for sure, but hopefully I won’t find my breakfast left outside the door 8 hours later with flies all over.