Utente ospite
20 ottobre 2021
It is immaculately clean. There is free parking for 2 cars directly outside. The problem with this hotel was its 4-star rating which led us to expect the usual amenities for this class of hotel. This hotel is minimalist in style with a feeling of high-class student accommodation. There is a recreation area downstairs providing tea/coffee/wine for which one is required to record consumption on a clipboard. I have never encountered this in a 4-star hotel. Our room 888 is in the attic and there is no lift which should be mentioned in the description. It was difficult for my husband to climb the stairs. The receptionist very kindly carried our bags for us. The room is sparse and disappointing. No carpeting, no refrigerator, no bath, no kettle. An open clothes rack with hangers. Bedside lighting consisted of two extremely bright suspended bulbs by each side of the bed. The safe is in the bottom of a narrow cupboard and is not attached to anything. We had to get down on our hands and knees to access it. We requested the provision of a kettle (there is a coffee-making machine) and needed a certain amount of persuasion to be provided with one. It actually belonged to the receptionist who insisted we "take good care of it". The soap dispenser in the shower was empty. This is a perfectly adequate and clean overnight stay but my major criticism is that its 4-star rating and pricing would lead one to expect more than is actually provided.
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