Bonefish Bay Motel

Hotel acceuillant

It’s a cute little place that has everything you need for your stay. Full sized fridge, microwave, coffee maker, comfy bed, free use of bikes and kayaks - with launching area access on property. One of the things that was unbearable was a strong scent of cleaning agents. Smelled like a super strong perfume. We couldn’t air it out and leave the door or windows open while we slept. But what ruined it all, was when I was warming up my tea and baby roaches started to come out of the bottom microwave. At that point, we had repack what we just unpacked and zipped up all of our luggage/bags, put away any snacks- in fear of roach hitchhikers. And slept with the lights on, since we didn’t know where else roaches would come out of. Then while using the restroom, a roach crawls out of the baseboard. In the morning, we notified the lady at the office. She was in disbelief that there are roaches. Because she said the exterminator comes every week for roach maintenance. Then when I mentioned about the overpowering perfume like smell in the room, again she was in disbelief, she spoke over me and said they don’t use anything. No apologies or acknowledgment or our concerns. I don’t like to complain about unnecessary stuff but being a business owner, I think about the business’ owner as well. It’s good to have feedback and know what improvements can be made -so clients have a great experience and refer more business. In this case, feedbacks were not welcomed.