Sheraton Maoming Hot Spring Resort

Recensioni su Sheraton Maoming Hot Spring Resort

Sheraton Maoming Hot Spring Resort

Hot Water Village, Maoming Town, Dianbai County, Maoming City, Guangdong, China, Dianbai District, Maoming, Guangdong, ChinaDettagli hotel
Sheraton Maoming Hot Spring Resort
Sheraton Maoming Hot Spring ResortSheraton Maoming Hot Spring ResortSheraton Maoming Hot Spring Resort
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

9.1/10
Buono
1356 recensione
Recensioni verificate
Ubicazione9.3
Strutture e servizi9.1
Servizio9.0
Pulizia9.1
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Ideale per bambini(90)
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LiLiHo
Camera Deluxe (letto matrimoniale, con terrazza, vasca)
Soggiorno: mar 2025
Famiglia
2 recensione
10.0/10
Eccezionale
Pubblicata: 27 apr 2025
I had a wonderful one-night stay at the Sheraton. The room was spotless, modern, and exceptionally well-maintained, creating a comfortable and inviting atmosphere. The staff were incredibly friendly and attentive, making me feel welcomed from check-in to check-out. The hotel’s expansive garden, with its beautiful landscaping, was a highlight—a perfect oasis for relaxation and a refreshing escape from the busy city. I highly recommend the Sheraton for anyone seeking a rejuvenating and enjoyable stay!
Traduci
Risposta dalla struttura: 尊敬的賓客：您好！非常感謝您選擇喜來登酒店並花費寶貴時間分享如此真摯美好的入住體驗！得知您在酒店度過了愜意的一晚，我們倍感榮幸與欣喜！客房以一塵不染的潔凈、現代時尚的設計和細緻入微的維護，為您營造出温馨氛圍，這正是我們對品質的不懈追求；團隊成員自始至終友好周到的服務，能讓您感受到家一般的温暖，我們由衷欣慰。廣闊花園裡的秀麗景緻，也很高興能成為您遠離喧囂、舒緩身心的 “治癒綠洲”。您的強烈推薦是對我們最高的褒獎，更是激勵我們不斷前行的動力。未來，我們將持續精進，力求為每一位賓客打造更優質、更難忘的住宿體驗，期待與您再次相遇，續寫美好！
Guido Augusto
Camera Deluxe (2 letti, con vista sul giardino, con terrazza, vasca)
Soggiorno: nov 2024
Famiglia
5 recensione
10.0/10
Eccezionale
Pubblicata: 1 gen 2025
One of our best experiences! Great hotel, great staff, so helpful! AAA service , AAA room Hotel is very new, very clean, very good landscape, The hotsprings next door are great but most important are the staff that is always pending to give you services without even asking. The manager Hao Lan helped us make this stay memorable, thanks tou Mr Lan ! Great stay! Highly recommended!
Traduci
Risposta dalla struttura: Dear guest, thank you very much for your recognition and praise. We are very happy that our staff have been praised by you. We are deeply honored to be able to provide you with a satisfactory vacation experience. We will also continue to improve our services and strive to serve you every time. You can experience different services. The hotel never dares to slack off on how to make guests more satisfied. We look forward to your visit again and wish you all the best.
Die Mel
Camera Deluxe (letto matrimoniale, con terrazza, vasca)
Soggiorno: ott 2024
Famiglia
10 recensione
10.0/10
Eccezionale
Pubblicata: 1 dic 2024
Great service - specially Mr. Hao knows how to make the guests happy and satisfied - thanks a lot for everything!!!!! great food, beautiful room, we will definitely come back. We had an amazing time at Sheraton Maoming Hot Spring Resort.
Traduci
Risposta dalla struttura: Dear guest, thank you very much for choosing to stay at Sheraton Maoming Hot Spring Resort and sharing your likes with us! Your support and appreciation are our greatest motivation and inspiration! We will continue to maintain a warm and friendly work attitude and strive to make every guest enjoy a home away from home experience! We sincerely look forward to your visit again
Utente anonimo
Camera Deluxe (letto matrimoniale, con terrazza, vasca)
Soggiorno: giu 2024
Famiglia
3 recensione
10.0/10
Eccezionale
Pubblicata: 15 lug 2024
Although the hotel is a bit far away from city it was an amazing experience. Rooms were clean and didn't smell dusty. Hallways were neat and quiet. All staff from front desk to cleaning staff were friendly. Only one fault was when showering the water will go to boiling hot then ice cold. I will definitely recommend this hotel if you want to relax in peace and quiet. My baby enjoyed feeding the koi fish and watching the performance at night.
Traduci
Risposta dalla struttura: Hello! Thank you very much for choosing to stay at Sheraton Maoming Hot Spring Resort and sharing your likes with us! Your support and appreciation are our greatest motivation and inspiration! We will continue to maintain a warm and friendly work attitude and strive to make every guest enjoy a home away from home experience! We sincerely look forward to your visit again
Kenneth
Camera Deluxe (2 letti, con vista sul cortile, vasca)
Soggiorno: giu 2024
Famiglia
2 recensione
10.0/10
Eccezionale
Pubblicata: 23 lug 2024
Definitely 5 stars experience. Staffs are very helpful, and treating us like VIP. Rooms are nicely renovated and spacious. Highly recommend for family taking a get away vacation here.
Traduci
Risposta dalla struttura: Dear guest, thank you very much for choosing to stay at Sheraton Maoming Hot Spring Resort and sharing your likes with us! Your support and appreciation are our greatest motivation and inspiration! We will continue to maintain a warm and friendly work attitude and strive to make every guest enjoy a home away from home experience! We sincerely look forward to your visit again
Enna Lime
Camera Deluxe (2 letti, con vista sul giardino, con terrazza, vasca)
Soggiorno: nov 2023
Famiglia
12 recensione
9.5/10
Fantastico
Pubblicata: 1 gen 2024
Nice hotel, beautiful view. In the evening, a performance on the water. Nice staff. On the downside, the air conditioner was buzzing in the room
Traduci
Risposta dalla struttura: 您好！非常感謝您選擇入住茂名喜來登温泉度假酒店並且與我們分享您的點贊！您的支持和讚賞是我們最大的動力和鼓舞！我們會繼續保持熱情友好的工作態度，致力讓每一位賓客都能享有賓至如歸的體驗！我們衷心期待您的再次光臨！
Utente ospite
Camera Deluxe Queen
Soggiorno: mar 2024
Viaggio con amici
14 recensione
10.0/10
Eccezionale
Pubblicata: 16 apr 2024
Fantastic trip! You will never experience it in other place.
Traduci
Risposta dalla struttura: 您好！非常感謝您選擇入住茂名喜來登温泉度假酒店並且與我們分享您的點贊！您的支持和讚賞是我們最大的動力和鼓舞！我們會繼續保持熱情友好的工作態度，致力讓每一位賓客都能享有賓至如歸的體驗！我們衷心期待您的再次光臨
Nadja
Camera Deluxe (2 letti)
Soggiorno: gen 2024
Viaggio con amici
7 recensione
10.0/10
Eccezionale
Pubblicata: 8 feb 2024
Nice place to relax and enjoy
Traduci
Risposta dalla struttura: 您好！非常感謝您選擇入住茂名喜來登温泉度假酒店並且與我們分享您的點贊！您的支持和讚賞是我們最大的動力和鼓舞！我們會繼續保持熱情友好的工作態度，致力讓每一位賓客都能享有賓至如歸的體驗！我們衷心期待您的再次光臨
Utente ospite
Camera Deluxe (letto matrimoniale, con vista sul cortile, vasca)
Soggiorno: apr 2025
Viaggio con amici
14 recensione
10.0/10
Eccezionale
Pubblicata: 16 mag 2025
酒店房間乾淨整潔，設施完備。温泉是天然的，有益身體健康。在此表揚一下前台Kevin，十分專業，隨叫隨到，把我的需求都安排得妥妥當當。還有早餐餐廳的員工劉亞彩，服務細緻入微，這是一次十分滿意的入住體驗！
Traduci
Risposta dalla struttura: 尊敬的賓客：您好！非常感謝您選擇入住我們酒店，並分享這趟滿意的旅居體驗！得知客房的整潔環境、天然温泉的健康滋養能讓您倍感舒適，我們深感欣慰。特別要感謝您對前台 Kevin 的專業服務與早餐餐廳劉亞彩的細緻關懷的肯定！Kevin 的 “隨叫隨到” 與亞彩的 “入微服務”，正是我們始終倡導的 “以客為心” 的體現，您的認可已第一時間傳達給他們，相信這會成為他們持續精進的動力。從硬件設施到軟性服務，能收穫您的全面好評，對我們而言意義非凡。未來我們會繼續深耕細節，力求在每一個觸點上為賓客創造温暖且專業的體驗。期待不久後能再次為您開啟舒心之旅，祝您生活愉快！
Scarlett2023
Camera Deluxe Genitore-Figlio
Soggiorno: apr 2025
Famiglia
89 recensione
10.0/10
Eccezionale
Pubblicata: 6 mag 2025
整個酒店在設施，衞生，環境，服務等各個方面算是達到了喜來登的標準。 有兩位帥哥的服務讓我覺得非常滿意。 1.下行李時候，因為行李比較多，有位白襯衫的小哥幫我們用推車一直送到房間，歸置整齊。讓我們輕鬆很多。 2.特別要感謝前台的小呂。家裡的娃把ipad和書籍在辦理入住時候落在大堂，第二天退房才想起來😂不幸中的萬幸，酒店人員拾到後幫我們放好，才不至於丟失。在此表示由衷感謝，感謝酒店各工作人員，感謝小呂。 另外有一點我覺得挺不方便的：這家酒店沒有洗衣房😂，説是送外面洗。
Traduci
Risposta dalla struttura: 尊敬的賓客：您好！非常感謝您選擇喜來登酒店並抽出時間分享如此細緻的入住反饋！得知酒店在設施、衞生、環境及服務等方面達到了您的預期，我們倍感欣慰。特別感謝您對兩位工作人員的暖心表揚！那位主動協助運送行李並細心歸置的白襯衫小哥，以及前台妥善保管孩子遺失物品的小呂，他們的貼心服務正是我們一直以來所倡導的。您的認可已第一時間轉達給他們，相信這會成為他們繼續用心服務的強大動力。關於洗衣服務的不便，我們深表歉意。目前酒店外送洗衣服務雖能滿足部分需求，但未能達到您的期待，我們會認真評估增設自助洗衣房的可行性，持續優化服務細節。您的建議對我們至關重要，期待未來能以更完善的設施和更貼心的服務，再次為您和家人帶來滿意的入住體驗，歡迎您隨時回來！
Utente ospite
Camera Deluxe Queen
Soggiorno: apr 2025
Famiglia
1 recensione
10.0/10
Eccezionale
Pubblicata: 6 mag 2025
這個酒店適合親子游，配套齊全，户外泳池視野開闊，夏天正適合玩水，小娃玩的很開心，前廳Lily服務很好，給我們介紹酒店的服務項目，幫安排電瓶車到温泉體驗，五一天氣也很給力，開車來不堵車，全程愉快，點贊
Traduci
6/8
Risposta dalla struttura: 尊敬的賓客：您好！非常感謝您選擇我們酒店開啟親子之旅，並給予如此精彩的評價！得知酒店齊全的親子配套、視野開闊的户外泳池讓孩子盡情暢玩，成功為您和家人創造歡樂時光，我們倍感欣喜。前廳 Lily 能通過貼心服務與周到安排，為您的行程增添便利，更是我們服務價值的體現。五一小長假期間交通順暢、天氣宜人，讓您的旅程全程無憂，實在幸運！您的點贊是對我們最大的認可，我們將持續優化服務細節，期待下次還能為您和孩子帶來更多驚喜，歡迎常來！
Utente ospite
Camera Deluxe (2 letti, con terrazza, vasca)
Soggiorno: apr 2025
Famiglia
1 recensione
10.0/10
Eccezionale
Pubblicata: 5 mag 2025
全國都在堵，但去茂名一路舒暢，誰懂啊，酒店也特別棒，特別適合療養，人少乾淨，酒店不虧是喜來登，各種設施沒的説，自己陽台就有温泉，誰泡誰知道，比海某灣，御某泉都要棒。特別是帶孩子去真的省心，還要點名表揚一下前台呂健平，全程熱情周到，免了各種費用，幫忙預約了八段錦和冥想。
Traduci
Risposta dalla struttura: 尊敬的賓客：您好！非常感謝您選擇茂名喜來登酒店並分享如此熱情洋溢的入住體驗！在出行高峯之際，您能一路暢行並邂逅舒心的度假之旅，我們由衷為您感到開心！得知酒店靜謐潔凈的環境、完善高端的設施，以及陽台私湯温泉都遠超您的期待，成為您心中優於其他度假地的療養勝地，我們倍感榮幸。尤其能讓親子出行的您省心無憂，更讓我們深感滿足！您對前台呂健平熱情周到服務的點名表揚，我們已第一時間傳達給他。他能為您減免費用、妥善安排八段錦與冥想活動，助力您開啟愜意假期，正是我們服務團隊專業與熱忱的體現。您的認可不僅是對他個人的嘉獎，更是對我們全體員工的激勵。未來，我們將繼續秉持高品質服務標準，不斷優化細節，期待與您和家人再次相遇，為您打造更多難忘的美好時光！
Utente ospite
Camera Deluxe Queen
Soggiorno: apr 2025
Famiglia
1 recensione
10.0/10
Eccezionale
Pubblicata: 5 mag 2025
服務：非常好，我們去熱水鋪玩過家家的時候，工作人員看到我女朋友腳受傷了還主動拿止血貼給我們，真的很謝謝她，是在靈動珍寶還是叫靈動什麼的攤位的小姐姐。其他工作人員也很熱情。除了餐廳的人，不過確實是我們沒有給按金這個我可以理解，但是完全可以通融一下 環境：環境清幽，很舒服，温泉也還行 衞生：很好很乾凈 設施：很新不錯的
Traduci
Risposta dalla struttura: 尊敬的賓客：您好！感謝您選擇我們酒店並詳細分享您的入住體驗！得知大部分服務能得到您的高度認可，我們倍感欣慰！工作人員在您女友受傷時主動提供止血貼的暖心舉動，正是我們希望傳遞的人文關懷，我們已記下靈動珍寶攤位小姐姐的善舉，並會特別表揚她。其他員工的熱情服務也能獲得您的肯定，這讓我們深受鼓舞。關於餐廳因按金產生的小插曲，我們深表歉意。您的包容與理解令我們感動，後續我們會加強員工培訓，在合規前提下，以更靈活、人性化的方式服務賓客。同時，很高興您對清幽的環境、乾淨衞生的設施以及温泉體驗感到滿意。您的建議與好評都是我們前進的動力，期待未來能為您帶來更完美的體驗，歡迎再次光臨！
Accorsann
Camera Deluxe (2 letti, con vista sul giardino, con terrazza, vasca)
Soggiorno: apr 2025
Famiglia
26 recensione
4.0/10
Pubblicata: 4 mag 2025
1、入住時加工作人員微信叫車回覆特別慢，人已經在温泉區裏了才回復微信。 2、温泉區域是兩個酒店共用的。換衣間內的衞生特別差，廁所臭臭的。完全不是五星級酒店該有的樣子。 3、温泉區內有個別池水是冷的，水裡肉眼可見的漂浮物沒人清理。 4、水樂園區域，設施設備非常老舊，改翻新了。168塊門票一個人，就這點都不捨得花錢維修更新。 5、水樂園區域由於人手不夠，連基本的滑梯都不開放。花了錢還把有些設施封起來。 6、温泉區休息區域喝水的地方太少，設備太陳舊。 7、重點要講一下温泉區的蚊蟲特別的多，沒有及時消殺。一會就給叮好幾個包。 8、早上自助餐區域蒼蠅都看見好幾個，滅蠅燈設定不夠。 9、晚上水裡青蛙叫特別吵，是持續一個晚上的那種。 總體評價就是，公共温泉區是我去這麼多温泉酒店最差的尤其是廁所氣味特別重瀰漫整個換衣區域，房間內的温泉是可以的。系統看是五星級，但實質體驗還是達不到。
Traduci
6/9
Risposta dalla struttura: 尊敬的賓客：您好！很抱歉給您帶來了不愉快的入住體驗。非常感謝您如此細緻且真誠地指出我們的問題，對於給您帶來如此糟糕的體驗，我們深感歉意。1、針對您反饋的入住時叫車回覆慢的問題，我們會加強對工作人員的培訓，提高溝通效率，確保及時響應客人的需求。2、温泉區兩個酒店共用確實可能增加管理難度，我們會加大對換衣間衞生的管理力度，增加清潔頻次，改善廁所的異味問題。對於池水中的漂浮物，我們會安排專人定時清理，保證池水的清潔。3、水樂園設施老舊和部分設施不開放的情況，我們已經列入計劃，會盡快安排進行翻新和維護，提升設施的品質和安全性。同時，也會合理安排人手，確保各個設施都能正常開放。4、温泉區休息區域喝水地方少、設備陳舊的問題，我們會增加飲水設施，並對老舊設備進行更新，為客人提供更舒適的休息環境。5、蚊蟲消殺方面，我們會加強這方面的工作，定期進行全面的消殺，讓客人在温泉區能更安心地享受。自助餐區域蒼蠅問題，我們會增加滅蠅燈的數量，加強食品衞生管理，保證用餐環境的衞生。6、晚上青蛙叫影響休息，我們會考慮採取一些措施，比如在房間配備耳塞等，儘量減少對客人休息的影響。再次感謝您的反饋，我們會盡快改進這些問題，努力提升服務質量和設施水平，希望未來能有機會彌補這次的遺憾，為您提供更優質的服務。
Jixiong，
Camera Deluxe Queen
Soggiorno: apr 2025
Famiglia
1 recensione
9.0/10
Ottimo
Pubblicata: 4 mag 2025
環境：酒店的環境很好像，很像個公園。晚上還有小姐姐表演節目，聽着蛙聲入眠也是很愜意的。 服務：一開始入住有點小問題，有位名叫“呂健平”的工作人員態度非常好，從頭到尾一直積極解決問題，最後的結果令我跟我家人都很滿意。感謝這位工作人員，服務⭐⭐⭐⭐⭐ 大象水樂園:挺好玩的，一開始就是衝著這個來的，孩子們也確實玩得很開心。
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Risposta dalla struttura: 尊敬的賓客：您好，非常感謝您對我們酒店的高度評價呀！很開心我們酒店的環境能讓您滿意，晚上的節目給您帶來愜意的體驗，大象水樂園也讓孩子們玩得愉快。也特別感謝您對呂健平工作的認可，他會繼續保持熱情，為每一位客人提供優質服務。我們會不斷努力提升，期待您和家人下次再來，再次為您創造美好的入住回憶！