Los Altos Resort

We throughly enjoyed our stay at Los Altos resort! After our very long 12 hour trip Sebastian welcomed us with a cold essential oil towel and we were able to wait comfortably on a couch in their stunning lobby with a waterfall. The way they do their check in was something I never experienced in any other hotel. We knew they were going to take good care of us the minute we sat on that sofa. The hotel is so beautiful and peaceful! We loved the swimming pool area where we had the view of the Pacific Ocean and got many surprise visitors like Toucans, sloths, and the cutest monkeys! Also, they have the best cocktails and service ever! Another wonderful treat is that they have their own private beach, and a first class Holistic Spa! I have been to many spas world wide and this one is unmatched! There are gardens and many great tours available for the whole family! Sebastian and Andrey, My kids and I loved this hotel so much and this will definitely be our hotel next time we come to Manuel Antonio! I’ll never forget how you took care of our family. This is the first time traveling as a single mother. GRACIAS!! Pura Vida!

I stayed in one of their townhouse suites and it was so nice!! The modern design of the suite is beautiful and the view is spectacular. You have your own private plunge pool and another balcony above to enjoy the view of the jungle and out to sea. The beds are super comfortable too, I didnt want to leave the suite! All the amenities you need and a very helpful butler service for everything you need in Manuel Antonio. The staff at reception, the restaurant and drivers are very friendly and helpful. You also have access via a walk through the jungle to 2 very secluded beaches which is a great bonus in Manuel Antonio as the public and national park beach are too busy. Also the fitness centre is big with plenty of equipment even for an avid gym goer like myself. Definitely staying here again when I come back to Manuel Antonio.

This is hardly a 5-star property and should not be part of the Small Luxury Hotels group. The customer service by both the front desk and management is despicable and the property itself has potential but is in a total state of “transition” as far as construction, updates, facilities and amenities. It is not very handicap-friendly, though if you can make it up the steep hill, there are a few shops and restaurants that are convenient. The website is completely misleading- there is only 1 restaurant onsite, the private beach is actually a 35-minute ride each way, and the spa is under construction. Stay away until they resolve their operational issues.

I cannot say enough about our stay at Los Altos. Not sure how it is only rated #30 of hotels in Manuel Antonio. We stayed in an adults only townhouse (#6) with Andrey as our butler. Andrey was incredible, recommended and booked dinner reservations, arranged our tours, taxis, and drivers around the resort whenever we requested (getting from the resort entrance to/from our townhouse when it rained), and got us anything else we needed. They also arranged our transportation to and from the airport, $210 each way for the approximately 3 hour drive. Very easy and would recommend. The townhouse itself was gorgeous, and well stocked with many complimentary goodies when we arrived. More small goodies came at each turndown. The view from the townhouses is breathtaking. Bring a pair of binoculars and sit on your upstairs balcony, lay in your bed or take a dip in your plunge pool and watch pairs of macaws fly by or troupes of monkeys move through the trees. Just let the wonderful staff - drivers, front desk, and beach staff in particular - know you are interested in seeing sloths and they will find them and point them out to you. The hotel has a cat, Tigre, that lives at the guardhouse that we visited everyday. The guardhouse staff were super friendly and I enjoyed speaking my broken Spanish with them while visiting Tigre. We only ate on property once, room service our first night, and the food was very good. The hotel is within walking distance of many good restaurants. The location is one thing we really liked, some places to stay are not nearly as accessible to all Manuel Antonio has to offer. We ate at Cafe Milagro (get the banana pancakes), Emilio’s Cafe (highly recommend curry and whole red snapper), Enzo’s (bento box offered at lunchtime), Claro Que Si (good ceviche but oddly enough this was our most expensive yet least favorite meal), Samui, and Falafel Bar. All were good, some excellent. However my husband and I agree our favorite meal was the lunch after our ATV tour followed by a breakfast at Soda Angel (local spot recommended by Andrey), just good local food and much less expensive than the other restaurants. I also recommend going to the grocery store (go to the bigger one a bit further but still walkable to the hotel for the best prices) and just get fresh fruit for breakfast that you can cut up with items provided in the kitchenette at the townhouse. We only went to the main pool once because we had our own plunge pool but the main pool area is very nice, lots of shaded spots (some with ceiling fans), in addition to sun for all preferences. Order from the poolside bar and they will bring drinks to you in the pool. We enjoyed the drinks with lots of fresh fruit. The view from the pool is beautiful. I wasn’t sure how much we would use our plunge pool but we used it everyday, loved being able to come back from a morning of activities and cool off in our own pool. It was a big draw of the townhouses for us and it did not disappoint. Perhaps

Incredible View! Our 2 story townhouse was perched on the side of a mountain. Both floors had floor to ceiling glass windows allowing the most beautiful views of the Arenal volcano from the living room or our infinity pool. The design had curved wooden stairs that could be a bit dangerous if you didn't pay attention as they are open on the side. The beds are some of the most comfortable I've ever slept in, with smooth linens and fluffy pillows. Every morning we had incredible breakfasts chosen from a menu, but always including fresh tropical fruit and Costa Rica coffee. The friendly staff drove us down a steep mountain road to the private beach, set up chairs and umbrellas, gave us towels and made drinks to order. And it was an easy walk to the town with its variety of restaurants. Amazing stay!

Our stay at Los Altos Resort was nothing short of incredible! From the moment we arrived, we were treated to exceptional customer service that made us feel like VIPs throughout our stay. The staff was warm, attentive, and always ready to go above and beyond to ensure we had everything we needed. They even decorated our suite for my birthday! Gustavo, Juan, Sebastian, Christian, Andrey, Kendall, Rolberto and many others provided memorable customer service. I cannot say enough positive things about the staff here. The property itself is stunning! We stayed in one of the spacious treetop suites, which included a full kitchen. Waking up to see monkeys, sloths, and vibrant macaws right from our balcony was a magical experience that truly set this place apart. Dining at the resort was a treat; every meal was crafted with fresh, local ingredients and paired with delicious drinks. If you're looking for a luxurious stay in Manuel Antonio with a unique combination of natural beauty, top-notch service, and unforgettable experiences, Los Altos Resort is a must-visit. We can’t wait to return!