Quality Inn & Suites

Horrible for a business Room was horrible. The ceiling needed painting, the carpet had something on it so when you stepped on it your foot was sticky if you didn’t miss it, the chair in the room was wore out, hot tub was not very hot and jets didn’t work proberly. Pool area the ceiling had paint and dry wall tape coming off.

Front desk people were very nice-Room was clean& the bed was comfortable -That being said they could get better pillows

Room was “clean” but everything was damaged, stained or moldy. The shower was clearly leaking behind the wall causing a huge mold spot in the shower and a smell throughout the room.

The hotel itself was just dirty old. The swimming pools were slimy and when I went down for continental breakfast around 6:30 AM, there was nothing left and they weren’t making anything else. Don’t put that on your list of having continental breakfast if you’re not gonna have it at 6:30 AM in the morning.

The room was convenient to get to from the entrance. The staff was friendly. Cost was reasonable. It would have been better if there were stairs to enter the pool so my shorter 5 year old could enter by herself.

The staff were rude to us for every interaction. We didn't ask for much in terms of accommodations - we asked for towels for the pool area, and we asked about their pet policy, and we bought beverages from the front desk because the vending machines were not stocked - and the staff were nothing but rude to us. The pool area didn't have towels because the staff chose to use this is as way to gatekeep who was using the pool. The pool hours weren't being enforced, and guests were allowed to remain in the pool after the end time. When we asked for towels, we heard from the staff that only guests sleeping at the hotel were allowed to use the pool, after we had already been using it. There were no signs posted and no information that we could find about this policy. The reason for our visit is that we have family in town and they joined us for the evenings and went home to sleep. If we had known the policy in advance, we would've respected it. It seemed that this staff member disliked us and was especially rude. The second morning at breakfast, one staff in particular, was very rude to our child while he was cleaning the buffet area. The staff member yelled at our child for trying to go around him to get breakfast. We do not tolerate adults yelling at any child, let alone our own. When we told him not to speak to our child that way, he proceeded to yell at us as well. We dumped our full plates of breakfast into the garbage and immediately went to our room to pack and leave.