Recensioni su Fersal Hotel - Manila

Risposta dalla struttura: Thank you for your feedback. We apologize for the initial issue with the chemical smell in the room, but we're glad to hear that our team responded promptly to resolve it. We're also happy you found the hotel's location convenient to nearby markets and the University. We hope to welcome you again for an even better experience.

Risposta dalla struttura: Thank you so much for your kind words! We’re thrilled to hear that you had another great stay with us and that our team continues to provide excellent service. It’s always a pleasure to welcome you back, and we look forward to making your next visit just as enjoyable.

Risposta dalla struttura: We’re truly sorry to hear about your experience. We always strive to provide the best service and comfort for our guests, and we regret that we did not meet your expectations. Your feedback about the parking and service will be taken into consideration to improve our offerings. We appreciate your comments and hope you’ll allow us the opportunity to make it right in the future.

Risposta dalla struttura: Thank you for your feedback! We're glad to hear you had a good stay and appreciated the clean room and strong Wi-Fi. We apologize for the issue with the toilet seat cover and will address it promptly. We look forward to welcoming you back.

Risposta dalla struttura: Thank you for your feedback. We're pleased to hear that you found our staff excellent and enjoyed your overall experience with us. We apologize for any inconvenience regarding the distance from the airport and the absence of an airport shuttle service. We appreciate your comments about the TV channels and noise level, and we'll certainly take them into consideration for future improvements. We hope to have the opportunity to welcome you back and provide an even better experience next time.