DoubleTree by Hilton Manhattan, KS

Pool heater broken so pool was cold. Bathroom door handle was broken so if we shut door all the way it would lock us in bathroom and needed to have another person let us out. We stayed 3 days, housekeeping never came entire time to clean room. Large traveling group checked in last night we were there and stayed near pool area being extremely loud, front desk would not ask them to keep it down until the 10 pm “queit time”. Lastly, no breakfast buffet and costs are higher than a waffle house, so go there instead. Overall only reason we picked this hotel was for pool, won’t be coming back. I will add that all staff interactions were positive and nice.

Everything was great except for being charged for what we thought was a free continental breakfast. We were never told it was not free . I feel like that should have been made clear from the start. And no complimentary coffee n the Lobby was also disappointing.

Absolutely enjoyed our stay! The friendliness was outstanding and the welcome gift was greatly appreciated!!

This is a very old hotel, I recall it as a Holidome back when I was in college. Doubletree is clearly in the process of updating it, but they have a good way to go. The room had been recently updated but still has the very old layout with a tiny and inconvenient bathroom. The shower door did not close all the way, so the floor was soaking wet after every use. The bed was the typically comfortable DT bed, but the room was so hot at night that I was never able to get a good night sleep. I attempted to ask for Maintenace to look at the AC, but they never did or never had any luck. The bar / restaurant is basically non-existent, which is too bad. I recall it being a fairly fun sports bar with decent bar food over the years. It's in a great location, and they are trying, but they have a long way to go in order to be able to compete well with all of the newer hotels in downtown Manhattan.

Hart to find our room could use better directions on the walls/doors for all the corners/halls to take otherwise wonderful

Cold Showers & Evacuation On graduation weekend this hotel had a gas leak, forcing an evacuation for hours on Saturday. To top it off, there was no hot water, leaving us with cold showers. Hugely inconvenient and poorly timed. Management needs to address these issues to prevent future disruptions.