Hotel in zona J.Crew, Manhasset

* Parking - small lot under the hotel between the poles everywhere- hard to navigate and park near but space is limited and it is NY so I get it. *Location- nice centrally located in surprisingly high end area. Great food right nearby. * Service- let me just say the housekeeper was great! Friendly and takes pride in her work. In sharp contrast though, the front desk staff female - needs some serious customer service training. Walked inside to check in to her finishing an obvious personal call by the context and a hand being thrown up to us as we waited for her to finish making her after work plans. Simple Issues during check in that became larger on her part as we obviously inconvenienced her and she literally argued room type listed in printed copy of reservation. Get through that and then sent to room and Room 1 - no heat or ac working, floor creaking and uneven which was odd, weird smell (assuming from ac issue). Returned to desk to discuss and she sadly, seemed to enjoy the fact there was an issue. So sent us and all our stuff to Room 2- bed great surprisingly comfy bathroom clean, older room but is just a place to lay your head while in town. Keys however mysteriously kept not working but ironically enough only when she was on shift over the course of several days. Male morning desk person, very friendly and helpful with directions. He always was being personable with guests other than ourselves, obviously enjoys his job. *Room 2 was directly under room 1 which became occupied on day 2 and we spent the next two days in the evenings listening to extremely loud floor squeaks as the guests above us moved. They were night owls and this went well into the night. We ended up meeting them at breakfast and it was an interesting conversation as they noticed all the same listed above. *Breakfast- decent but no home run. For age and size of hotel, it was well set out and had what you needed to start the day. I would strongly say to just stay somewhere else. It was clean which was good but overall even as a place just to lay your head it is best to avoid.

i’m very satisfied with this hotel i took my vendors for Dinner what a wonderful experience, food was amazing!! very polite staff, very relaxing atmosphere , highly recommend try this hotel!!very good location in heart of Roslyn !!must try

La data è andata storta il check-in ritardato ci ha fatto fare tardi a tutto? - arrivare in hotel e rendersi conto che c'è un deposito ”tassa di sicurezza” è molto più della tariffa della camera a notte e molto più di quanto abbia mai pagato in un hotel! Non era elencato in viaggio. Pertanto, io e il mio compagno non eravamo a conoscenza di 250 $ in aggiunta a 150 $! Nessuna colazione continentale calda come menzionato qui / solo sacchetti per la colazione con un panino caldo che è di cattivo gusto!

Il piccolo soggiorno carino è stato davvero utile Ho anche lavorato come guardia di sicurezza nello stesso hotel ed è stato davvero conveniente per me avere una stanza dove stare per la notte, così quando mi sono svegliato la mattina mi sono sentito ricaricato. Hanno anche i bagel offerti al mattino e il tè che è fantastico.

Bella e aggiornata buona per esattamente quello che hai bisogno per dormire, mangiare e fare doccia/bagno! Era un veloce 2nights.Beds erano confortevoli e puliti anche! Il servizio era decente un po' di malinteso, ma abbiamo lavorato.

Ho avuto un bel tempo per stare in questo hotel. E' stato bello e confortevole essere qui all'hotel Norwich. Lo consiglio.

Very clear, excellent breakfast, great location to wedding venue

Tutto è stato fantastico! Mi è piaciuto molto l'hotel e la camera (super pulita). Il mio unico aspetto negativo era il letto. SUPER SUPER scomodo: ( era come dormire su un mattone.