Selong Selo Resort and Residences

Recensioni su Selong Selo Resort and Residences

Selong Selo Resort and Residences

Jl. Batu Jangkih Sepi, Mungkung, Mangkung, Kec. Praya Bar., Kabupaten Lombok Tengah, Nusa Tenggara Bar, Mangkung, Lombok, West Nusa Tenggara, 83571, IndonesiaDettagli hotel
Selong Selo Resort and Residences
Selong Selo Resort and ResidencesSelong Selo Resort and ResidencesSelong Selo Resort and Residences
Controlla le camere disponibili per le tue date di viaggio
Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

8.9/10
Molto buono
48 recensione
Recensioni verificate
Ubicazione8.9
Strutture e servizi8.8
Servizio8.9
Pulizia8.8
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Tutte le recensioni(48)
Recensioni positive(44)
Recensioni con foto/video(17)
Utente ospite
Kayu 2-Bedrooms Villa, Private Pool, Ocean View
Soggiorno: dic 2024
Famiglia
1 recensione
6.0/10
Pubblicata: 29 gen 2025
View: 4.5/5 Villa size: 5/5 Food: 5/5 Maintenance: 2/5 This villa is as big as it looks on their website with amazing view. However, it is quite rundown and needs a refresh, especially the toilet.  The toilet bowl has stains and the overall bathing area are mouldy. I understand we’re in the middle of nature but I would expect better maintenance. Plus the water pressure was low. Maybe it was the rainy season (it rains every evening/overnight), the area is filled with millipedes everywhere, the worst part is that they are in the villa as the doors/sliding doors have gaps. We’re fine if the insects stay outdoors but the millipedes enter our villa every single time and they appear at every creak of the villa. It was tiring trying to keep them out of the villa.  The redeeming factor for the villa is really the view, the Indonesian cuisine at Aura and their prompt service. The view is as amazing as you see on their website, if not more. And they have exceptional food at their restaurant and the service was superb. And yes, there are monkeys in the morning and evenings. The staffs will inform you upon check-in, to lock the doors and avoid eye contact.
Traduci
6/9
Risposta dalla struttura: Dear Valued Guest,Thank you for sharing your feedback with us. We truly appreciate your kind words about the view, the Indonesian cuisine at Aura, and our prompt service – it’s wonderful to know you enjoyed these aspects of your stay.We sincerely apologize for the issues you encountered during your time at the villa. We understand your concerns regarding the condition of the bathroom and the presence of millipedes. We’re currently in the process of addressing maintenance improvements, and your comments regarding the toilet and water pressure are invaluable for our ongoing upgrades. We also appreciate your understanding of the natural surroundings and will look into better ways to manage the presence of insects in the villas.We hope to have the opportunity to welcome you back and provide an even better experience. Thank you again for your constructive feedback, and we’ll certainly work on making the necessary improvements.Warm Regards,Fatmi - Ecommerce Executive
Andi Astori
Bespoke 2-Bedroom Villa With Private Pool And Ocean View
Soggiorno: mag 2025
Viaggio con amici
2 recensione
10/10
Eccezionale
Pubblicata: 3 giu 2025
all is great
Traduci
M10262****
Bespoke 3-Bedrooms Villa, Private Pool, Ocean View
Soggiorno: set 2025
Viaggio con amici
9 recensione
6.5/10
Pubblicata: 26 ott 2025
風景確實很絕,但是整體管理有點亂,預訂成功了五晚住宿,入住後酒店發消息告訴我因為酒店系統錯誤,後三天這棟別墅已經有人預訂了所以不能入住,後來聯繫攜程協調,又可以正常入住了?荒謬😅然後就是房型,和參考圖片基本沒啥關係吧,雖然也是三卧,景色也很不錯,但是房間相當分散,有一個卧室還要經過一段户外的草地才能走下去,挺不方便,要求換房不同意,這都算了,加錢升級居然也不行,搞不懂什麼邏輯?
Traduci
Utente ospite
Bespoke 2-Bedroom Villa With Private Pool And Ocean View
Soggiorno: dic 2024
Viaggio con amici
50 recensione
7.5/10
Pubblicata: 6 feb 2025
房間景觀絕美,我們的12 D villa客廳是270度玻璃景觀的,會令人眷在沙發上不想動。最值得一試的是spa,三位技師都手法很好,入住5天按了三次,性價比很高。餐廳出品也很好,就是菜式選擇有點少。但可能房間太大,打掃有點壓力,不夠衛生,地板未達可赤腳行走的程度。而且處於山上'位置比較偏,去任何地方也不太方便。山上炭子有點多,這個無可避免,但怕蟲子的女士們或許不太適合,因為真是無孔不入。
Traduci
Risposta dalla struttura: Dear Valued Guest, Thank you for your detailed feedback! We're so glad to hear that you enjoyed the stunning view from your villa and found the spa to be a highlight of your stay. It's great that you were able to experience the skill of our technicians multiple times during your visit! We also appreciate your comments about our restaurant food, and we will certainly consider expanding the menu options to provide more variety.We sincerely apologize for the concerns you raised regarding the cleanliness of the villa and the safety of the floors. We take hygiene very seriously and will address these issues to ensure a more comfortable and safe experience for our future guests. Your feedback about the location is also valuable, and we understand that the remoteness can be a challenge for some guests.Lastly, we appreciate your understanding regarding the natural surroundings, including the presence of charcoal bugs. We will look into possible measures to minimize their presence. We hope to welcome you back again for an even better experience in the future!Warm Regards,Fatmi - Ecommerce Executive
Kyan M
Soggiorno: ago 2025
Famiglia
10/10
Eccezionale
Pubblicata: 27 set 2025
Feni was my therapist. She was superb good so relaxed. Very friendly. Very satisfied with her Service. She communicate well. Good soft skills. Warm welcome with smile face.The lemon grass drink was really really good. Thank you.Feel so relaxed.. Good skill. Keep it up Feni. good job. See you again next year.
Traduci
Risposta dalla struttura: Dear 569kyanm, Thank you for sharing your kind words! We are so pleased to know that Feni made your experience relaxing and enjoyable with her skills, warm welcome, and friendly service. We will be sure to pass along your appreciation to her. Delighted you also enjoyed our lemongrass drink! We look forward to welcoming you back again next year for another rejuvenating visit. ✨ Warm regards, Widi Director of Operations
Nisa A
Soggiorno: ago 2025
Affari
10/10
Eccezionale
Pubblicata: 19 set 2025
The best therapist and treatment, and of course it was a good time to chit chat and with Ibu Ami a wellness consultant. She was so nice and humble, full experiences.. I like her a lot! Hopefully can come and visit her here! Senja all the best luck!
Traduci
Risposta dalla struttura: Dear nisaa806, Thank you so much for your wonderful review. We are delighted to hear that you enjoyed your treatment and time with Ibu Ami. She is indeed a very special part of our team, and we will be sure to share your kind words with her. It is heartwarming to know that her expertise, kindness, and warm personality made your experience so memorable. We truly appreciate your best wishes for Senja and look forward to welcoming you back for more wellness moments in the future. Warm regards, Widi Director of Operations
Ayu Tanthree P
Soggiorno: ago 2025
Affari
10/10
Eccezionale
Pubblicata: 19 set 2025
The best spa I ever had they had super professional therapy and especially the best oil that you cannot found in another spa, their signature.
Traduci
Risposta dalla struttura: Dear 55ayut, Thank you so much for your kind words and for sharing your experience with us. We are truly delighted to hear that you enjoyed your spa treatment and found it to be the best in Lombok. Our therapists take great pride in offering professional care, and we are especially glad you loved our signature oil. It is one of our most cherished elements. Your feedback means a lot to us, and we look forward to welcoming you back for another relaxing experience soon. Warm regards, Widi Director of Operations
Janjira P
Soggiorno: ago 2025
Viaggio con amici
10/10
Eccezionale
Pubblicata: 7 set 2025
The massage and spa were amazing so relaxing! ☺️ Absolutely loved the spa—so pampering and relaxing I went in stressed, came out a happy
Traduci
Risposta dalla struttura: Dear 327janjirap, Thank you for sharing your experience with us! We are so happy to know you felt completely relaxed and enjoyed the massage, spa, and beautiful views. It is wonderful to hear you left feeling refreshed and happy, that’s exactly what we hope for every guest. We look forward to welcoming you back for more pampering moments. Warm regards, Widi Director of Operations
Fadhilah A
Soggiorno: lug 2025
Viaggio con amici
10/10
Eccezionale
Pubblicata: 30 ago 2025
I had a really good experience with the full body scrub and organic beauty class. All the ingredients used were organic, which felt gentle and refreshing on my skin. The staff were friendly, helpful, and shared useful tips on how to care for our skin naturally. The class was simple, informative, and easy to follow. The view from the spa is beautiful, which made the whole experience even more relaxing. Definitely worth a visit.
Traduci
Risposta dalla struttura: Dear fdhlhhh, Thank you so much for sharing your wonderful experience with us. We are delighted to hear that you enjoyed the full body scrub and organic beauty class, and that our natural, organic ingredients made your treatment feel refreshing and gentle. It is also lovely to know that our team’s hospitality and skincare tips added to your experience. We truly value your kind words about the setting and atmosphere, as we strive to create a place of relaxation and rejuvenation for our guests. We look forward to welcoming you back for another soothing spa journey in the future. Warm regards, Widi Director of Operations
Sollehah Aqeela... S
Soggiorno: lug 2025
Viaggio con amici
10/10
Eccezionale
Pubblicata: 30 ago 2025
Love the classes and service. The hospitality is 1000/10 yaa! Very great ambience and calm. The massage was great and staff were very friendly and good. Kudos!
Traduci
Risposta dalla struttura: Dear sollehahaqeelahs, Thank you so much for your kind words! We are thrilled to hear that you felt like a queen during your visit and enjoyed the classes, treatments, and our team’s hospitality. Creating a calm and welcoming ambience for our guests is something we truly care about, and your feedback means a lot to us. We will be sure to share your compliments with the team, and we look forward to welcoming you back for another wonderful experience. Warm regards, Widi Director of Operations
Holly S
Soggiorno: lug 2025
Coppia
10/10
Eccezionale
Pubblicata: 30 ago 2025
Me and my partner went twice during our 4 night stay, amazing experience from the friendliness of the staff to the treatments, highly recommend and already excited to come back next year! Thank you! Joe&Holly
Traduci
Risposta dalla struttura: Dear Z1629BAhollys, Thank you so much for your kind words! We are delighted to hear that you enjoyed your spa experiences with us, not just once, but twice during your stay. Our team takes great pride in creating a welcoming atmosphere and providing treatments that leave our guests feeling refreshed and cared for. We truly appreciate your recommendation and cannot wait to welcome you back next year for another memorable experience. Warm regards, Widi Director of Operations
Cassandra T
Soggiorno: lug 2025
Coppia
10/10
Eccezionale
Pubblicata: 28 ago 2025
We had the most amazing Spa experience. Ida my therapist was wonderful - incredible technique and professionalism. Best massage experience I’ve had in Lombok. The best view from the massage room too! Thank you
Traduci
Risposta dalla struttura: Dear cassandrat362, Thank you so much for sharing your wonderful feedback. We are delighted to hear that you had such an amazing spa experience and that Ida’s technique and professionalism made it so memorable. We will be sure to share your kind words with her and the team. It is also lovely to know you enjoyed the view from the massage room. We truly appreciate your recommendation and look forward to welcoming you back for another relaxing experience in Lombok. Warm regards, Widi Director of Operations
Happiness12304350617
Soggiorno: lug 2025
Famiglia
10/10
Eccezionale
Pubblicata: 23 ago 2025
Amazing place to stay in Selong Belanak with a wonderful view up to the valley and the beach. The staff is very kind and make his best efforts to satisfy anything you need such as drivers, activities even a doctor if needed. Special “dédicace” to Janu who’s managing all of this with a very high level of professionalism… It’s the forth time I’ve been to the Selong Selo and will come again for sure.
Traduci
DebbieBrunner
Soggiorno: lug 2025
Famiglia
8.0/10
Molto buono
Pubblicata: 16 ago 2025
Beautiful place to stay and enjoy time out. Transport to villas and beach were very quickly arranged by the resort. Not near any shops and 20 mins to the beach by car, but restaurant very nice and the villas have pools.
Traduci
Risposta dalla struttura: Dear DebbieBrunner, Thank you so much for your kind words and for sharing your experience. We are delighted to know you enjoyed the peaceful atmosphere, the gorgeous views, and our spa treatments. It is wonderful to hear that you appreciated the convenience of our transport service, as well as the comfort of the villas and the restaurant. We look forward to welcoming you back for another relaxing escape soon. Warm regards, Widi Operational Manager
Fearless58758445286
Soggiorno: apr 2025
Coppia
10/10
Eccezionale
Pubblicata: 26 mag 2025
Hi Maya, we couldn’t find a place to post our review (I booked direct) Could you forward it to the right place … Thanks R x And take and bow! Simply the best of the best. Nothing is too much for Maya, Wawan, Devi, Gabby, Sanuci and the team. Set on an idyllic promontory overlooking the bay Selongselo is a wonderful experience on all levels. The accommodation is exemplary, dining is excellent and the service… the service! Wow! Thank you for a very special holiday experience; Carmen is still in appreciation of her special birthday song and cake! We rate our overall stay 10/10 and we’ll be back! Richard and Carmen
Traduci
6/14
Risposta dalla struttura: Dear Richard and Carmen, Thank you so much for your heartfelt message, it truly made our day! It was an absolute pleasure having you with us, and we are so glad to hear you had such a special time at Selong Selo. Your kind words mean the world to Maya, Wawan, Devi, Gabby, Sanuci, and the entire team. We will make sure your review gets to the right place so others can hear about your wonderful experience too! We are especially happy Carmen enjoyed her birthday surprise, moments like that are what make it all so worthwhile. Cannot wait to welcome you back soon for another unforgettable stay! Warm regards, Widi Operational Manager