Hotel Plaza Heights by Rak Rooms, Mangaluru

The hotel was nice for some day's staying. There was room service, clean rooms but no food. No problem of security, water, electricity.

The location is quite accessible, friendly staff and cleanly maintained rooms. Good experience for a short stay and budget friendly.

The stay was average. We booked a suite and it was large enough. However, windows aren’t clean and very dirty. No lighting outside the window, complete darkness. Bedding not so clean. Bathroom taps have no signage of hot and cold. Hotel needs to focus on deep cleaning. Also, hotel situated besides drainage, so outside surroundings not so clean. The management needs to think about this too, how to manage these features.

It was a pleasant surprise for me and my family. We had never heard of this place. Room was tidy and clean. Bathroom was clean and neat. Easy checkin and check out. One feedback: the bathroom towels could have been cleaner, there were stains on them.

I recently booked a room, and overall, my experience was quite pleasant. The booking process was smooth, with clear steps and easy navigation on the website/app. Confirmation emails and reminders were promptly sent, which helped me stay informed about my reservation details. The room itself was clean, comfortable, and matched the description provided. Amenities were in good condition, and the atmosphere was inviting. I especially appreciated the attention to detail in the setup, making it feel like a welcoming space. On the downside, there were minor issues with [mention any issues like room temperature control, noise level, or wi-fi strength if applicable. Additionally, i would have appreciated [mention anything that could improve, such as early check-in options, more flexible cancellation policies, etc. Overall, it was a positive experience, and i would recommend this booking to others.

We checked in and when we entered the room it was in horrible condition walls have come out. Spits all round the sleeping bed, congested rooms and bathrooms, ac was not working. We cancel the booking and checked out immediately