Utente ospite
31 gennaio 2023
I should have gone through the consistently bad reviews on this channel before deciding to book. GOOD: Given the fabulous location and the expanse of the estate, and the location w.r.t the beach, they have squandered all this advantage in running a poor show. BAD: 1. Grounds in front of the AC Platinum rooms (I was at room 17) are poorly maintained and filled with rubbish. A great opportunity lost in landscaping it beautifully, as a result it is a sad view to the eyes, 2. Bathroom washbasin was broken, and there is no shower curtain to prevent the bathroom floor from getting wet due to shower usage. 3. AC was not working for most of the time during our 1 night stay, and irresponsible addressing of the problem required multiple attendants being called multiple times to fix it. 4. French windows are not airtight, so moist air from the sea comes in, resulting in muddy floors. They had to mop it several times. 5. Restaurant is basic and needs to be made more modern, and staff needs to be trained in modern ways. Seemed like a low-end wedding buffet system at both dinner and breakfast times. 6. Prices are too high for all this. Unacceptable. Regards,
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